Privacy and Security
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Does ID.me collect data protected by HIPAA?
ID.me does not collect or retain data subject to the Health Insurance Portability and Accountability Act (HIPAA). Ho...
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Comment me désabonner des e-mails ID.me?
Étapes pour vous désinscrire dans les paramètres de votre compte ID.me : Si vous recevez un courriel de ID.me et que ...
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What happens if I delete my ID.me account?
Account deletion may mean that you will no longer be able to verify your identity using ID.me in order to access serv...
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Can I delete my Biometric Data stored with ID.me?
All ID.me users can request the deletion of their selfie and associated Biometric Information, if they were collected...
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How long is Biometric Data retained by ID.me?
As described in our Privacy Policy, personal Information collected during the verification process will be retained u...
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How does ID.me protect my information?
ID.me uses bank-grade security infrastructure and federally compliant information protection practices to safeguard y...
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Is my information secure?
ID.me protects all sensitive data with stronger encryption than many financial institutions. Please view our Kantara ...
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How do I report identity theft?
ID.me is one of only three Credential Service Providers independently certified against federal guidelines for identi...
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What is social engineering and how can I help prevent it?
Social engineering is the use of deception by fraudsters to trick you into sharing personally identifiable informatio...
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What does FCRA stand for?
The FCRA stands for the Fair Credit Reporting Act. The Fair Credit Reporting Act (FCRA) promotes accuracy, fairness, ...
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What is biometric data?
Biometric Information is a form of data related to biometric characteristics that may be used to identify you. Biomet...
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Unsubscribing from ID.me promotional emails
If you subscribe to receive promotional emails for ID.me Shop deals and discounts or other promotions, you can unsubs...
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How does ID.me use my information?
ID.me shares your information with our partners only with your permission. The first time you access the website of a...
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Revoking partner access to your information
When verifying your identity for a partner (like the IRS) or verifying your membership of a group (like First Respond...
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What is the California Consumer Privacy Act (CCPA)?
The California Consumer Privacy Act (CCPA) establishes and enhances consumer privacy rights for California residents....
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Why am I receiving emails from ID.me?
ID.me only sends emails that you subscribe to when you create your account or that you request throughout your member...
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Why am I being asked to share my information?
The first time you access a partner website, ID.me asks for your permission to share your verified identity informati...