ID.me sends a text message when you give an organization access to your identity information. For example, you may have authorized a state workforce agency or federal government agency, like the Internal Revenue Service, to access your information. This text notification is one way ID.me helps protect you from fraud. This article explains what to do when you receive this type of text message.
How you respond to this text depends on your situation:
- If you recently authorized an organization, select the link to confirm your email address.
- If you do not recognize giving the organization access to your information, reply with “N”. After you respond, ID.me will suspend and flag your account for investigation.