Scammers often pose as legitimate representatives of ID.me in their communications, aiming to gain access to your account or trick you into taking actions that compromise your security. This article provides tips to help you identify whether a communication is legitimately from ID.me.
Email addresses and email domains
Official ID.me emails come from an @id.me address. Some examples include:
- hello@id.me
- @mywallet.id.me
Be suspicious of any emails that have a .com email domain and claim to be from ID.me. For example, scammers may use email domains like @idme.com or @id.com.
Phone numbers
Be cautious of automated phone calls from scammers pretending to be officials from organizations or agencies that work with If ID.me Support contacts you by phone, the call will always be from a live person.
Scammers may ask for your multi-factor authentication (MFA) code or other sensitive details.
Website domains
The official ID.me website is www.id.me. ID.me websites always end with .me, not .com
Social media channels
Official ID.me social media channels include:
- Facebook: ID.me page
- X (formerly Twitter): @IDme and @IDmeSupport
Text messages
Below is an example of a text message from ID.me:
Protect yourself from scams
To learn how to protect yourself from scammers, visit Understanding and identifying online scams.