Selfies
Learn more about taking and troubleshooting selfies during the identity verification process.
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My selfie didn't work
When verifying your identity, you may need to take a selfie or video selfie to prove you are you. Taking high-quality...
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I didn't receive a text message to take a photo or selfie
When starting verification from a computer, you can use a smartphone to upload document photos or submit a selfie. ID...
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Taking video selfies using a smartphone
During the verification process, you may be asked to take a live video selfie to submit along with your documents. Th...
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Best practices for taking a selfie
Sometimes the selfies you submit during the verification process aren’t always accepted. Read below about some common...
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Taking a selfie with a computer and webcam
During the identity verification process, you may be asked to take a selfie. This article explains the process to sub...