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  1. ID.me Help Center
  2. Identity Verification
  3. Verification resources
  4. Selfies

Selfies

Learn more about taking and troubleshooting selfies during the identity verification process.

  • My selfie didn't work

    When verifying your identity, you may need to take a selfie or video selfie to prove you-are-you. Taking high-quality...

  • What do I do if I didn't receive the text message to take a photo / selfie?

    When choosing to upload photo(s) of your document(s) and/or take and submit a selfie using your smartphone, ID.me wil...

  • Taking a video selfie with a smartphone

    During the verification process, sometimes you might be asked to take a live video selfie (a photo of your face) to s...

  • Best practices for taking a selfie

    Sometimes the selfies you submit during the verification process aren’t always accepted. Read below about some common...

  • Taking a selfie with a computer and webcam

    During the identity verification process, you will sometimes be asked to take a selfie (a photo of your face). This a...

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