Selfies
Learn more about taking and troubleshooting selfies during the identity verification process.
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My selfie didn't work
When verifying your identity, you may need to take a selfie or video selfie to prove you-are-you. Taking high-quality...
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What do I do if I didn't receive the text message to take a photo / selfie?
When choosing to upload photo(s) of your document(s) and/or take and submit a selfie using your smartphone, ID.me wil...
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Taking a video selfie with a smartphone
During the verification process, sometimes you might be asked to take a live video selfie (a photo of your face) to s...
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Best practices for taking a selfie
Sometimes the selfies you submit during the verification process aren’t always accepted. Read below about some common...
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Taking a selfie with a computer and webcam
During the identity verification process, you will sometimes be asked to take a selfie (a photo of your face). This a...