Multi-Factor Authentication (MFA)
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What is multi-factor authentication (MFA)?
Multi-factor authentication (MFA) strengthens account security by requiring two factors to confirm your identity when...
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How do I set up "Text Message or Phone Call" multi-factor authentication?
If you select Text Message or Phone Call for multi-factor authentication (MFA), you will receive a code via text mess...
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How do I set up "Push Notification" multi-factor authentication?
When you select Push Notification as your multi-factor authentication (MFA) method, you download an app that sends yo...
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How do I set up "Code Generator" multi-factor authentication?
When you select Code Generator as a multi-factor authentication (MFA) method, you will use another app (like the ID.m...
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How do I set up “NFC-Enabled Security Key” multi-factor authentication?
YubiKey(TM) 5 NFC from Yubico, is a hardware key that uses Near Field Communications (NFC) technology to wirelessly c...
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How do I set up "FIDO Security Key" multi-factor authentication?
A FIDO Security Key uses a specialized USB device to help secure your account with multi-factor authentication (MFA)....
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How do I delete my MFA?
To ensure your ID.me account is secure, we require you to have at least one MFA method. Steps to delete an MFA sign-...
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Where can I find my MFA?
Steps to find your multi-factor authentication (MFA) method(s): 1. Sign in to your ID.me Account. 2. Select the ...
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How do I add a multi-factor authentication (MFA) method to my ID.me account?
You can set up one or more multi-factor authentication (MFA) options on your ID.me Account for extra layers of securi...
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What is Error Code: D0100?
Error Code: D0100 means ID.me is unable to verify the phone number as a trusted phone number and cannot be used for s...
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What does Error Code: D0200 mean?
"Error Code: D0200" means that our systems have detected a change in the device you are using for multi-factor aut...
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How do I update my phone number for MFA?
If there is any change in the status of your phone (for example, if you deactivate or upgrade your phone, change phon...
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What is a recovery code?
When you set up any multi-factor authentication (MFA) option, you have the option to generate a recovery code. Af...