When verifying your identity, providing your Social Security number (SSN) helps ensure your account is uniquely linked to you, reducing the risk of identity fraud. If your SSN cannot be verified automatically, you'll need to complete the process through a video call with a Video Chat Agent.
This article explains which documents are acceptable to prove your SSN.
Note: Some organizations allow you to use your Individual Taxpayer Identification Number (ITIN) as an alternative to an SSN, if you live outside of the United States.
Documents to prove your SSN
Submit one of the following secondary documents, which must include your current legal name and full SSN:
- U.S. Social Security card
- DD214
- NGB 22
- W-2 Form (including W-2C, W-2G, etc.)
- SSA-1099 Form (including SSA-1099-SM, SSA-1099-R-OP1, etc.)
- Non-SSA 1099 Form (including 1099-DIV, 1099-MISC, etc.)
- 1098 Form (including 1098-C, etc.)
- Bank, loan, or financial documents
- Pay stub
Unacceptable documents for SSN
- Self-completed tax forms, such as Form 1040
- Documents related to name changes