You may be asked to enter your Social Security number during the verification process. Your SSN is one way to verify that you-are-you, and it helps prevent fraud. Learn more about why we ask for your SSN. If we can't confirm your SSN by checking with credit bureaus, you’ll be asked to submit a document proving your SSN.
Note: Some partners allow you to use your Individual Taxpayer Identification Number (ITIN) as an alternative to an SSN, if you live outside of the United States.
Acceptable SSN documents
You can prove your SSN using one of the documents below. The document you submit must have your current legal name. Documents you can use include:
- U.S. Social Security card
- DD214 with full SSN
- NGB 22 with full SSN
- W-2 Form with full SSN (including W-2C, W-2G, etc.)
- SSA-1099 Form with full SSN (including SSA-1099-SM, SSA-1099-R-OP1, etc.)
- Non-SSA 1099 Form with full SSN (including 1099-DIV, 1099-MISC, etc.)
- 1098 Form with full SSN (including 1098-C, etc.)
- Bank, loan, or financial documents with full SSN
- Pay stub with full SSN
Tax forms that you complete yourself, such as Form 1040, are not acceptable as proof of your SSN. Name change documents also aren’t accepted.
Submit your proof of SSN
To prove your SSN, submit documents that verify your SSN, then join a video call with a Video Chat Agent:
- When prompted, choose the document you’d like to submit to prove your SSN.
- Follow the prompts to take a photo of the document you selected or upload the document from your device. If you choose to take a photo, enter your phone number to be sent a text message with a link. Tap the link to continue.
- Follow the prompts to take a photo of the document you selected.
- You may also be asked to take photos of other documents, and submit a selfie. When all photos have been taken, select Continue.
Join video call
After submitting your documents, follow the prompts to join a video call with an ID.me Video Chat Agent. They will help you complete the verification process.