Documents

To verify your identity on a video call with an ID.me Video Chat Agent, you'll need to provide either primary documen...

While most people use these common primary documents to verify their identity, we understand you may not have those d...

While most people use these common secondary documents to verify their identity, we understand you may not have those...

Taking and submitting high-quality photos of your identity document(s) is a key step in the verification process. We’...

When you verify your identity with ID.me, you are required to upload photos or files of your identification documents...

Uploading high-quality photos of your documents is a key part of verifying your identity or verifying for a community...

U.S. driver’s licenses and state IDs are government-issued photo IDs you can use when verifying your identity. During...

You may be asked to enter your Social Security number during the verification process. Your SSN is one way to verify ...

The documents you need to verify your identity depend on the ID.me partner you verify for. This article explains comm...

If you changed your legal name and haven’t yet verified your identity, you will need to schedule a video call with a ...

You can use a utility bill that does not have your name on it if you also provide a document that shows the relations...

Passports and passport cards are government-issued photo IDs you can use when verifying your identity. During the ver...

When the documents you submit during the video verification process are rejected, you are sent an email that details ...

Instead of uploading new documents during a video call, you may have the option to reuse a pre-approved document to v...

If you live outside of the United States and don’t have a US phone number, mailing address, or Social Security number...

A Letter Attesting State Residency (LASR) proves your address if you don’t currently have a permanent address. You ma...

After you upload identity documents, you may see an error that we couldn’t read the document you uploaded. This artic...

You can still verify your identity on a video call, even if your driver’s license or state ID expired. This article e...

DocuSign works with ID.me to verify the identity of users who need to securely sign documents using DocuSign. The rol...

You can use specific tribal documents if you are a member of a federally recognized Native American tribe. This artic...