Documents to verify Public Benefits Recipient status – ID.me Help Center

Cox Communications works with ID.me to offer an online identity verification service for the federal government’s Affordable Connectivity Program (ACP). You will need to submit specific documents when verifying your Public Benefits Recipient status with ID.me. You may also need to verify your identity with ID.me, if you haven’t already. This article explains the documents you’ll need to verify for the ACP.

Verify your identity

If you are asked to verify your identity, you can do it with one of the following:

Phone number + date of birth
Valid US driver's license
Valid US state ID card
Valid US passport

Verify your Public Benefit Recipient status

After your identity is verified, you will need to verify your Public Benefit Recipient status. Enter information about your household, including:

Number of members in your household
Household annual income
The state you reside in
ZIP code

Acceptable documents

To verify your Public Benefit Recipient status, you must submit one of the acceptable documents below. The document needs to show that at least one person in your household participates in one of the following programs:

Program	Acceptable documents
Community Eligibility Provision (CEP)	Letter from school proving enrollment Report card Registration confirmation Make sure the document includes the current academic year.
Bureau of Indian Affairs (BIA) General Assistance	General Assistance letter from the BIA Make sure the name on the document matches the name you enter during the Public Benefit verification process.
Federal Pell Grant	Financial aid award letter. The letter must include: School name Federal Pell Grant listed as one of the grants awarded Current academic year
Federal Public Housing Assistance (FPHA)	Approval letter from the U.S. Department of Housing and Urban Development (HUD) Verification letter from the Federal Housing Administration (FHA) Lease agreement or contract from a local public housing authority (PHA)
Food Distribution Program on Indian Reservations (FDPIR)	Program approval letter or certification notice from a federal, state, or local agency. Make sure the document has: Start and end dates of the award period. Contact information for the food distribution center.
Medicaid	Name must match the name submitted as recipient of Public Benefit Medicaid cards (must be dated on or after January 1, 2020) Letter or statement from a Medicaid agency
National School Lunch Program (NSLP)	Notification of eligibility from Local Educational Agency
Qualifying low-income (200% or below of the Federal Poverty Guidelines)	Note: A 1040 Form is not acceptable. Prior year’s state, federal, or tribal transcripts Tax income statements provided by employer or business Current income statement from an employer Statement of benefits from the Social Security Administration (SSA) Unemployment or workers’ compensation statement of benefits Divorce decree or child support award
School Breakfast Program (SBP)	Notification of eligibility from local educational agency
Supplemental Nutrition Assistance Program (SNAP)	Program approval letter, benefit statement, or verification of coverage letter from federal, state, or local agency Make sure the document has the: Program name (SNAP or state program name). Eligibility dates or current participation status.
Supplemental Security Income (SSI)	Social Security benefit verification letter
Tribal Head Start	Letter of enrollment from participating program
Tribal Temporary Assistance for Needy Families (TANF)	Letter or statement from a tribal TANF organization
Veterans and Survivors Pension Benefit	Summary of benefits letter
Women, Infants, and Children Program (WIC)	Your program approval letter, benefit statement, or verification of coverage letter must include: The recipient’s full name The benefits program’s name Date the document was issued or expires Note: While WIC documents are acceptable, WIC cards are not.