Your verification attempt may have been unsuccessful for one of the following reasons:
- Your credit profile may be frozen.
- Information you entered may match an identity that already exists in our system.
- The document you uploaded may already exist in our system and is being flagged as a duplicate.
- Information you entered may not match what is on official records.
- Information you entered may have been entered incorrectly.
- You may have recently moved.
If you continue to encounter issues verifying your Student status, please contact our Member Support Team for further assistance.