During the verification process, sometimes you might be asked to take a selfie (a photo of your face) to submit along with your documents.
It’s recommended to start the process on a computer then use a smartphone to take a selfie, but you can also complete the entire verification process on a smartphone if you do not have access to a computer.
If you do not have access to a smartphone to take a selfie, you can also take a selfie using a computer's webcam.
Steps to take a selfie using a smartphone:
1. Click "Take a selfie with my phone."
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2. Enter the phone number of the device you will use to take a selfie then click "Continue."
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3. Check for a text message from ID.me sent to the phone number you submit in the previous step then tap on the link in the text message. |
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4. Tap the blue "Continue" button.You may need to grant permission to allow the selfie to be taken on your device. |
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5. Hold the phone in front of your face to scan it then wait until you see a green check mark.Sometimes you will be required to take a still selfie instead, which is simply taking a photo of your face then submitting it. |
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If you're having trouble getting your selfie accepted, click here for tips on how to take a selfie. |
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6. Review your submission then tap "Continue."
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7. After you submit your selfie, return to the original or previous web browser (either on a computer or a smartphone) to finish the verification process.
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