Verifying for Arizona's Emergency Rental Assistance Program – ID.me Help Center

The Arizona Department of Economic Security (DES) works with ID.me to verify your identity for emergency rental assistance benefits. Users who visit Arizona DES’s Emergency Rental Assistance Program (ERAP) portal will be required to verify their identity in order to continue with their application. This article outlines how to verify your identity for Arizona’s Emergency Rental Assistance Program.

About the verification process

ID.me’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication. During the verification process, you will be asked to share your information.

In addition, ID.me has built rigorous security and privacy requirements into our technology. Learn more about ID.me’s Privacy Bill of Rights and how your information is protected.

How to verify

Follow the steps below to verify your identity.

1. Begin with Arizona DES

To get started:

Go to the AZ Emergency Rental Assistance Program site.
Select Apply for Assistance.
Select Apply now, then select Sign in with ID.me. You’ll be automatically redirected to ID.me’s sign-in page.

2. Verify your identity

You can verify your identity for Arizona’s Emergency Rental Assistance Program using self-service. For steps to verify your identity, visit Verifying for state benefits and services.

If you can’t complete the verification process due to an issue with your documents, you will be routed to verify your identity over a video call.

After you verify

After you verify your identity, you can sign in to your Arizona DES account to view and manage your benefits.

Manage your ID.me account

After creating your ID.me account, you can also manage your account settings.

Account settings

Change or add email addresses to your account.
Reset your password.
If you can’t access your ID.me account email address, need to reset your password, or see an error message, visit I can't sign in to my account.

Multi-factor authentication

Learn more about Getting started with multi-factor authentication.
If you’re having trouble, visit Troubleshooting multi-factor authentication.

Rental assistance resources

Arizona’s Department of Economic Security has emergency rental assistance resources for renters and landlords. For more information, visit their site: