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  1. ID.me Help Center
  2. Verifying for State Benefits
  3. Arizona

Arizona DES - How do I verify my identity for Arizona DES’s Emergency Rental Assistance Program?

ID.me has partnered with the Arizona Department of Economic Security (DES) to help verify your identity for emergency rental assistance benefits. Users who visit Arizona DES’s Emergency Rental Assistance Program (ERAP) portal will be required to verify their identity in order to continue with their application. 

Tips and best practices for selecting and uploading acceptable identity documents.

Steps to verify your identity:

1. Select the green Verify with ID.me button.

 

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2. You will be directed to the ID.me sign-in page.

You can sign in to your existing ID.me account, or create a new one.

If you have previously created an ID.me account with a different email address, do not create a new one. Please sign in to your existing account and update your email address. 

Learn more about why you can’t have more than one account.

 

 

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3. Confirm your email address.

 

 

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4. Select a multi-factor authentication option.

 

 

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5. Verify your identity.

Select Driver's License, State ID, Passport, or Passport Card to upload.

You can take a photo with your mobile device or upload from your computer. 

 

 

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6. If you chose Take a photo with my device, follow the onscreen prompts.

You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID.

Learn how to verify your identity without a smartphone.

 

 

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7. When prompted, take and submit a selfie.

 

 

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8. Enter all other requested information, including your Social Security number.

 

 

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9. Review and confirm to make sure all your information is accurate.

Then select Yes at the bottom of the screen. 

After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud.

 

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10. At the end of the process, be sure to select Allow and continue.

This step shares your identity information with the DES and enables you to continue with your UI claim.

 

 

 

 

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Trusted Referee

If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with an ID.me Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification. 

After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:

  1. Return to the Arizona DES site.

  2. Log in to your Arizona DES account.

  3. Provide your ID.me credentials when prompted.

  4. Follow the steps for Arizona DES, then select to Allow them to use your verified identity information.

Here is a user guide that explains the process.
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