ID.me works with the Arizona Department of Economic Security (DES) ID.me to create a highly secure identity verification process that ensures you—and only you—will be able to access your benefits. Arizona residents can use ID.me to verify for:
- Unemployment insurance
- Arizona’s Emergency Rental Assistance Program
ID.me’s role in this partnership is exclusively regarding identity verification. ID.me does not approve unemployment claims or distribute funds to claimants. This article outlines the DES programs you can verify for using ID.me.
ID.me also works with the Arizona Department of Housing (ADOH).
To verify your identity for Arizona unemployment insurance, you’ll begin by applying for unemployment insurance benefits on the Arizona DES site. During this process, you’ll verify with ID.me.
For steps to verify, visit Verifying for Arizona unemployment insurance benefits.
Emergency Rental Assistance
To verify your identity for Arizona’s Emergency Rental Assistance Program, you’ll begin the process by applying for assistance with Arizona DES. During this process, you’ll verify your identity with ID.me.
For steps to verify, visit Verifying for Arizona's Emergency Rental Assistance Program.
Who to contact for support
Who you need to contact for help depends on if you completed the verification process or not.
ID.me can help if you have trouble with the identity verification process. Common issues include:
- Account sign-in issues
- Uploading identification documents or selfies
- Fixing documents that were rejected
They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:
- Confirm your verification was successful
- Confirm you shared your information with the partner
- Review our best practices and sample messages of how to request help from ID.me partners