The Wyoming Department of Workforce Services Unemployment Insurance (Wyoming DWS) has partnered with ID.me to verify claimants requesting benefits and services online. ID.me provides secure digital identity verification to government agencies and other partners to make sure you are you—and not someone pretending to be you. This article explains how to verify your identity for Wyoming DWS.
About the verification process
ID.me’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication. During the verification process, you will be asked to share your information.
1. Get started
When you file your new unemployment claim with Wyoming Unemployment Insurance, you will be asked to verify your identity through ID.me. Follow the instructions below to verify your identity.
2. Verify with ID.me
After you have signed in to Wyoming Unemployment Insurance’s website (WYUI), you’ll be directed to verify your identity. For full steps on how to verify your identity, visit, Verifying for state benefits and services.
Trusted Referee Video Call
If you are not able to complete the verification process due to an issue with your documents, you will be routed to verify your identity over a video call with an ID.me Trusted Referee, also referred to as a Video Chat Agent. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
After you have verified your identity, either through self-service or over a video call, you’ll be directed back to the Wyoming Unemployment Insurance website (WYUI) to continue your progress with the requested online service.
Manage your ID.me account
After creating your ID.me account, you can also manage your account settings.
- Change or add email addresses to your account.
- Reset your password.
- If you can’t access your ID.me account email address, need to reset your password, or see an error message, visit I can't sign in to my account.
- Learn more about Getting started with multi-factor authentication.
- If you’re having trouble, visit Troubleshooting multi-factor authentication.
Who to contact for support
Who you need to contact for help depends on if you completed the verification process or not.
ID.me can help if you have trouble with the identity verification process. Common issues include:
- Account sign-in issues
- Uploading identification documents or selfies
- Fixing documents that were rejected
The partner you verify for can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting the partner: