Verify your identity with ID.me to access your benefits or services online. To complete verification, you'll need:
- A smartphone with a front-facing camera
- A government-issued photo ID (U.S. driver’s license, state ID, passport, or passport card)
- Your Social Security number (SSN)
Get started
- Go to the website of the organization or agency you need to verify for, and select the ID.me button.
- Sign in to your existing ID.me Wallet or create a new wallet.
- Complete multi-factor authentication (MFA) or add MFA to protect your wallet.
- Consent to share your information with the organization, or if prompted, follow the steps below to verify.
Note: If you are using ID.me for work, follow the steps in Adding a work or business email to your ID.me Wallet to make sure you have both a work and personal email on your wallet.
How verification works
Most people can verify by uploading a photo of their ID, taking a video selfie, and entering their personal info. Steps may vary slightly depending on the organization.
In general, you’ll:
-
Select your verification method (if available)
If given the option, select Self-Service. Some organizations allow you to choose between Self-Service or a short video call. -
Upload your document
Upload your photo ID. Use your U.S. driver’s license, state ID, passport, or passport card. If your document isn’t accepted, learn what to do before trying again. -
Take a video selfie
This helps confirm that your photo matches your ID. If you have trouble, learn how to fix video selfie issues. -
Enter your personal information
This may include your phone number, Social Security number, and U.S. address. -
Review and share your info. Select Allow to authorize sharing your information with the organization.
Having trouble verifying?
Verification issues
- I couldn’t upload my document: Visit Document upload troubleshooting
- My document was rejected: Visit Rejected documents
- My selfie didn’t work: Visit Video selfie troubleshooting
Still can't verify?
If you're unable to verify using Self-Service, you may need to Verify with a short video call.