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Louisiana Workforce Commission - How do I verify my identity with the Louisiana Workforce Commission (LWC)?

ID.me has partnered with the state of Louisiana to help verify your identity for unemployment insurance (UI). 

Tips, tricks and best practices for selecting and uploading acceptable identity documents.

Steps to verify your identity:

1. Select the green Verify with ID.me button to begin the identity verification process.

 

Step 1, Select the green Verify with ID.me button to start the identity verification process.gif

2. Sign in to your existing ID.me account, or create a new one.

If you have previously created an ID.me account with a different email address, do not create a new one. Please sign in to your existing account and update your email address. 

 

 

Step 2, Sign in to your account, or create an account, with an email and password.gif

 

3. Confirm your email address.

 

Step 3, You will receive an email titled 'Welcome to ID.me – Please confirm your email,' follow the prompts to confirm the email you entered with your account.gif

 

4. Select a multi-factor authentication option (MFA).

 

Step 4, Set up a multi-factor authentication sign in method.gif

 

5. Verify your identity.

Select Driver’s License, State ID, Passport, or Passport Card.

You can take a photo with your mobile device or upload from your computer. 

 

Step 5, Choose to take or upload a photo of one of the listed identity documents.gif

 

6. If you selected take a photo with your device, follow the onscreen prompts.

You'll be asked to input your phone number then ID.me will send you a text message with a link to your smartphone to take photos of your ID. 

Learn how to verify your identity without a smartphone.

 

Step 6, To take a photo with your mobile device, enter your phone number and follow the instructions on your phone.gif

7. When prompted, take and submit a selfie.

 

Step 7, You will be prompted to take a selfie; select continue after submitting it.gif

 

8. Enter all other requested information, including your Social Security number.

 

Step 8, Enter all other requested information, including your Social Security number.gif

 

9. Review and confirm to make sure all your information is accurate.

Then, select Yes at the bottom of the screen. 

After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud.

 

Step 9, Review and confirm that your information is correct, then select Yes.gif

 

10. At the end of the process, be sure to select Allow and continue.

This step shares your identity information with the Louisiana Workforce Commission (LWC) and enables you to continue with your claim.

 

 

 

Step 10, Select Allow and continue.gif

 

Trusted Referee

If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification. 

After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:

  1. Return to the LWC’s HiRE website.
  2. Restart the claims filing process and enter your ID.me credentials when prompted
  3. Select Allow to share your information with LWC to complete the process. 

After you have verified your identity, you can continue filing your claim for unemployment benefits. 

For more on how to create your ID.me account and verify your identity, watch the video below.

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