ID.me has partnered with the Kentucky Office of Unemployment Insurance (OUI) to verify your identity for unemployment insurance. ID.me’s role in this partnership is exclusively regarding identity verification. ID.me does not process unemployment claims or distribute funds to claimants.
Steps to verify your identity:
1. Go to the Kentucky OUI Claimant Portal. |
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2. Select the green Sign in with ID.me button. |
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3. Enter the email address associated with your Kentucky OUI account.If this is your first time accessing the claimant portal, enter your email. |
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4. You will be directed to the ID.me sign-in page.You can sign in to your existing ID.me account, or create a new one. If you have previously created an ID.me account with a different email address, do not create a new one. |
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5. Confirm your email address. |
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6. Select a multi-factor authentication option (MFA). |
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7. Verify your identity.Select Driver’s License, State ID, Passport, or Passport Card. You can take a photo with your mobile device or upload existing photos from your computer. |
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8. If you selected take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number then ID.me will send you a text message with a link to your smartphone to take photos of your ID. If you do not have a smartphone, you can also upload photos directly from your computer. Make sure to have images of your ID already saved on your computer. |
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9. When prompted, take and submit a selfie. |
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10. Enter all other requested information, including your Social Security number. |
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11. Review and confirm to make sure all your information is accurate.Then select Yes at the bottom of the screen. After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. |
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12. Select Allow and continue to finish your identity verification process.This step securely shares your identity information with the Kentucky OUI and enables you to access the Kentucky OUI Claimant Portal. |
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ID.me Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with an ID.me Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
What's Next
After you have successfully verified your identity, either online or with the help of an ID.me Trusted Referee, you are free to access the Kentucky OUI Claimant Portal. If you have any other questions, please contact the Kentucky OUI.