When applying for unemployment benefits with the New Jersey Department of Labor (NJ DOL), the email address you use to file your claim must match the primary email address on your ID.me account.
If they don’t match, you won’t be able to access your benefits or online services. This article explains how to update the primary email address on your existing ID.me account.
- If you’re creating an ID.me account for the first time, follow the steps in Verifying for NJ DOL.
- If you created a duplicate ID.me account using the email address you use to file claims with NJ DOL, follow the steps in Removing an email address from a duplicate account to make your email address available to add to your existing ID.me account.
Add the email address to your ID.me account
You’ll need to add the email address you used to file your claim with NJ DOL to your ID.me account. After it’s added, set it as the primary email on your account:
- Sign in to your ID.me account using the email address associated with your duplicate account.
- From My Account, select Profile, then select +Add Email.
- Enter the email address you use to file claims with NJ DOL.
- Select Send Verification. A confirmation message will be sent to the newly added email address.
Tip: If you don't receive the email, check your spam folder. You can select Resend Verification to send a new confirmation email.
- To finish adding your new email address, select the link in the confirmation email.
Set the new email as primary
In the Profile tab of your account, next to the new email address, select the three dots, then select Update to primary email.
Sign in to NJ DOL
After you add the correct email address to your ID.me account and set the email as the primary email address, you’re ready to sign in and share your information with NJ DOL:
- Return to the NJ DOL verification page and select Verify identity.
- Select If you have an ID.me account, use it to sign in.
- Enter your email address and password to sign in.
- Follow the prompts to consent to share your information with NJ DOL.