The New Jersey Division of Taxation works with ID.me to verify the identity of renters and homeowners who apply for the New Jersey ANCHOR (Affordable New Jersey Communities for Homeowners and Renters) Property Tax Relief program. This article explains how to create your ID.me account and verify your identity.

Get started

To begin:

1. Go to https://propertytaxreliefapp.nj.gov.
2. Review the requirements, then select File Property Tax Relief Application. 
3. Select the answer to the eligibility question, then select Continue. 
4. Select Sign in with ID.me.

Sign in or create an ID.me account

• If you have an ID.me account, enter your email address and password. Follow the prompts and select Allow to share your information.
• If you don’t have an account and need to verify, go to Verify for NJ Property Tax Relief for steps to verify your identity.

I can’t sign in to my ID.me account

• Changed your phone number? Visit I changed my phone number.
• Have trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method.
• Unsure of your sign-in issue? Visit I can’t sign in to my account.

Verify for NJ Property Tax Relief

If you’ve never had an ID.me account, you’ll create an account before verifying your identity. After you create your account, you’ll choose how to verify:

• Self–Service: Upload your identity documents and a video selfie. This self-directed process usually takes 5-10 minutes and guides you through each step on your screen. For step-by-step instructions, visit Verifying your identity with Self-Service.
• Video Call: Upload your identity documents, enter your personal information, then join an ID.me Video Chat Agent on a video call. The agent will compare you to the document you uploaded. For step-by-step instructions, visit Verifying with a short video call.

Who to contact for help

ID.me

ID.me can help if you have trouble with your account or verifying your identity. Common issues include:

• Signing in to your account
• Uploading documents or selfies
• Fixing rejected documents

New Jersey ANCHOR Property Tax Relief

They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:

1. Confirm your verification was successful
2. Confirm you shared your information with the organization
3. Review our best practices and sample messages of how to request help from an organization