ID.me works with the Texas Workforce Commission (TWC)  to verify claimants requesting benefits and services online. This article explains how to verify your identity for the Texas Workforce Commission.

Get started

You’ll start by submitting a claim with the Texas Workforce Commission. After submitting your claim, you’ll receive a letter from TWC with instructions to verify your identity.

Sign in to TWC

If you already have an ID.me account, sign in to your account:

1. Find the letter you received from TWC and go to the link they provided, then select Verify with ID.me.
2. Follow the prompts to sign in to your ID.me account.  
3. If required, follow the prompts to provide any additional information.
4. From the Authorize screen, review the information that TWC will receive and then select Allow to consent to share that information with them. Otherwise, follow the prompts to verify your identity.

I can’t sign in to my ID.me account

• Changed your phone number? Visit I changed my phone number.
• Have trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method.
• Unsure of your sign-in issue? Visit I can’t sign in to my account.

Verify for TWC

Find the letter you received from TWC and go to the link they provided, then select Verify with ID.me. For steps to verify your identity, visit Verifying your identity with Self-Service.

After you verify

After verifying your identity:

1. Log in to your TWC account by selecting Sign in with ID.me. 
2. Select Allow to share your information with TWC. 

TWC will send you an email notifying you about your eligibility as soon as possible.

Who to contact for help

ID.me

ID.me can help if you have trouble with your account or verifying your identity. Common issues include:

• Signing in to your account
• Uploading documents or selfies
• Fixing rejected documents

Texas Workforce Commission

TWC can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:

1. Confirm your verification was successful
2. Confirm you shared your information with the organization
3. Review our best practices and sample messages of how to request help from an organization