ID.me works with the Texas Workforce Commission (TWC) to verify claimants requesting benefits and services online. This article explains how to verify your identity for the Texas Workforce Commission.
Verify your identity
You’ll start verification with the Texas Workforce Commission. After submitting a claim, you’ll receive a letter from TWC. Follow the instructions in the letter and go to the link provided to begin your verification, then select Verify with ID.me.
You can use Self-Service to verify your identity. For steps to verify your identity, visit Verifying your identity with Self-Service.
If you have trouble verifying your identity using Self-Service, you may need to verify by uploading additional documents and joining a video call.
After you verify
After verifying your identity:
- Log in to your TWC account by selecting Sign in with ID.me.
- Select Allow to share your information with TWC.
TWC will send you an email notifying you about your eligibility as soon as possible.
Get help
Who you need to contact for help depends on if you completed the verification process or not.
ID.me
ID.me can help if you have trouble with the identity verification process. Common issues include:
Texas Workforce Commission
They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:
- Confirm your verification was successful
- Confirm you shared your information with the organization
- Review our best practices and sample messages of how to request help from the organization you need to access.