Tips and best practices for selecting and uploading acceptable identity documents can be found here.
First time Pandemic Unemployment Assistance (PUA) claim? Click here.
ID.me has entered a partnership with the New York State Department of Labor (NYS DOL) to verify your identity.
To verify your identity:
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If NYS DOL contacted you to verify your identity, please visit the website referenced in the message, then click the green Verify with ID.me button.
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You will be redirected to an ID.me sign-in page, where you can sign in to your existing ID.me account, or create a new one.
- Select and/or set up a multi-factor authentication option.
- Then, verify your identity by selecting either Upload a photo of your driver's license or state ID, Upload a photo of your passport, or Upload a photo of your passport card.
- Follow the prompts to complete identity verification.
After identity verification is successful, your PUA payments will be processed in 10-14 days. (If there are any eligibility issues, NYS DOL will contact you. Click here for NYS DOL contact information.)
For more on how to create your ID.me account and verify your identity, read this user guide (en español) watch the video below.