Revolution Entertainment Services (RES) uses ID.me as a secure login so they can ensure that the person signing in to your account is really you and not someone pretending to be you.
This article explains how to set up your ID.me account and verify your identity to access RES.
Get started
To begin the verification process, go to the email you received from RES asking you to verify your identity, and select Verify with ID.me. How you continue depends on whether you already have an ID.me account or need to create an ID.me account for the first time.
Already have an account?
Do not create another account if you already have one. Instead, sign in to share your information.
- Select Sign In with ID.me, then sign in with your ID.me account and complete multi-factor authentication (MFA).
- If required, follow the prompts to provide any additional information. Continue to the Verify your identity section for more information.
- From the Authorize screen, review the information your organization will receive, and then select Allow to consent to share that information with them.
Creating an account for the first time?
If you have never created an ID.me account, you need to follow these steps:
- From the Sign In to ID.me screen, select Create an ID.me account.
- Enter your personal email address and a strong password, then select Create account. Learn how to create a strong password.
- Follow the prompts to finish setting up your ID.me account and to confirm ownership of your email.
- Set up a multi-factor authentication (MFA) method.
After creating an account and securing it with MFA, follow the steps below to verify your identity.
Verify your identity
Note: If you are accessing RES from Canada, follow the Identity document steps on Verifying with KBA-R to complete your verification.
To access RES from the United States, you need to provide a valid ID document and either a phone number or a video selfie to verify your identity:
- Select the photo ID document that you want to submit from the list of available options: driver’s license or state-issued ID, passport, or passport card.
- Acknowledge and consent for ID.me to collect biometric data and personal information.
- Follow the prompts to upload your government-issued photo ID. You can enter your phone number to take a new photo with your smartphone, or upload an image from the device you are using. Learn how to take photos of your documents.
- Select Yes to confirm your email to start the document upload process.
- You may be prompted to take and submit a video selfie.
- Enter your phone number and Social Security number. Learn why ID.me asks for your Social Security number.
- Review your information, then select Yes to confirm it is accurate. If something is inaccurate, select No and update your information. Your information will be reviewed before you can proceed.
- Finally, from the Authorize screen, review the information that the organization will receive and then select Allow to consent to share that information with them.
Video Chat Agent
If there is an issue verifying your identity, you may be able to complete your verification by uploading additional documents and joining a video call.
Get Help
ID.me
ID.me can help if you have trouble signing in to your account or verifying your identity. Common issues include:
- Account sign-in issues
- Uploading identification documents or selfies
- Fixing documents that were rejected
RES
RES can best help with questions and next steps after you complete the verification process. Before contacting them: