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How do I verify my identity using my Driver's License or State ID?

When you choose to verify your identity using your Driver's License or State ID, your screen will look like the one below. You can choose to Take photo with your phone or Upload photo from your computer. In the following example, we will choose Take photo with your phone.

If your Driver's License is expired, you may still use it to verify your identity.

Steps to verify your identity using a Driver's License or State ID:

1. Enter your mobile phone number.

Then select Continue.

 

 Enter your mobile phone number. Then, select Continue.png

2. You will receive a text message with a link from ID.me on your mobile device.

If you don't receive this text message within 5 minutes, go back to the ID.me page and select the Send it again button. 

Once you receive the message, open it and tap the link to proceed.

 

 You will receive a text message with a link from ID.me on your mobile device.png

3. Follow the prompts to take a photo of both the front and back of your Driver's License or State ID. 

    1. Make sure your photo is clear, well lit, all the information is visible, all four corners are visible, and the photo is not blurry.
    2. Then select Continue. Your uploaded photos will be reviewed.
    3. Return to your computer to see if your uploaded photos were accepted. If they were accepted, please proceed to Step 4.
    4. If your photos were not accepted, please select Retry.

 

 Submit both the front and back of your driver's license or state ID.png

4. You may be asked to verify ownership of your phone.

Follow the prompts to receive a text or voice message, and enter any code provided.

 

5. Confirm your Social Security number. 

 

 Confirm your Social Security number.png

6. Review and confirm your information. 

You may select Edit to make updates or changes, but you may be prompted to join a video call with an ID.me Trusted Referee.

Select the checkbox for the Fair Credit Reporting Act (FCRA), then select Yes.

 

 Review and confirm your information.png

7. Select Allow and continue to access information and services on the partner website.

If you select Deny, your access to the partner site will be limited.

 

 We've verified your identity.png

 

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