Tips and best practices for selecting and uploading acceptable identity documents can be found here.
ID.me has partnered with the state of Arizona to help verify your identity. Identity verification is a requirement for all claimants receiving Pandemic Unemployment Assistance (PUA).
If you are filing an initial claim or weekly certification in the PUA Portal:
Once you click the link to file a weekly certification or initial claim, you will see a page with instructions for verifying your identity, including a link directing you to ID.me. Follow this link to verify your identity with ID.me.
- If you are able to complete identity verification online, you can continue filing your new claim or weekly certification with the Arizona Department of Economic Security (DES). Make sure that after you complete your verification, you click Allow to share your information with DES. (See example screenshot below.)
- If you verified your identity with a Trusted Referee, log back in to the PUA Portal to continue your claim or certification. When you click the ID.me link, you should log in to ID.me with your existing ID.me credentials. When prompted, click Allow to share your information with DES. (See example screenshot below.) You will NOT need to complete the entire verification process again.
If you received a notice from DES directing you to a URL to verify your identity with ID.me:
Click the link provided in the notice to verify your identity with ID.me.
- If you are able to complete identity verification online, Arizona DES will reach out to you directly if any further action is necessary.
- If you verified your identity with a Trusted Referee, click on the link in the notice again and click Allow to share your information with DES. (See example screenshot below.)
For more on how to create your ID.me account and verify your identity, watch the video below.
