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Pennsylvania DLI - How do I verify my identity when filing a new Unemployment Compensation (UC) claim at Pennsylvania DLI?

ID.me has entered a partnership with the Pennsylvania Department of Labor & Industry (Pennsylvania DLI) to facilitate Unemployment Compensation (UC).

Select one of the following:

The window to verify your identity with Pennsylvania DLI for Pandemic Unemployment Assistance has closed. If you did not verify your identity or require additional assistance about next steps, please contact Pennsylvania DLI directly.

Steps to verify if you are filing a new claim for UI benefits:

1. Visit the Pennsylvania DLI site and select the Sign In/Register button as shown.

 

 

Step 1, select the Sign In/Register button in the upper right corner of the Pennsylvania DLI home page.png

 

2. Sign in with an existing Keystone ID or select the Register Now button to create an account.

 

 

Step 2, enter your Keyston ID.png

 

3. Next, confirm your information.

 

 

Step 3, confirm the information linked to your Keystone ID is correct.png

 

4. Confirm you are submitting a new Unemployment Insurance Claim and select Next. 

 

Step 4, you will be asked to confirm you are applying for unemployment insurance.png

5. When prompted, select the green Verify with ID.me button to sign in with an existing ID.me account or create one.

 

Step 5, select the green Verify with ID.me button to start the identity verification process.gif

6. Follow the prompts to either Sign in to ID.me or Create an ID.me account.

If you have previously created an ID.me account with a different email address, do not create a new one. Please sign in to your existing account and update your email address. 

 

Step 6, sign in to your account, or create an account, with an email and password.gif 

7. Confirm your email address.

 

Step 7, You will receive an email titled 'Welcome to ID.me – Please confirm your email,' follow the prompts to confirm the email you entered with your account.gif

 

8. Select a multi-factor authentication option (MFA) of your choice.

You can receive a passcode via text message or phone call. You can also choose one of the other listed methods which use a phone app or physical key fob to securely send the passcode.

 

Step 8, Set up a multi-factor authentication sign in method.gif

 

9. Next, either answer questions about your credit history or verify your identity with a Driver’s license, State ID, Passport, or Passport Card.

 

Step 9, choose to take or upload a photo of one of the listed identity documents.gif

 

10. If you chose to take a photo with your device, follow the onscreen prompts.

You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID.

Learn how to verify your identity without a smartphone.

 

Step 10, to take a photo with your mobile device, enter your phone number and follow the instructions on your phone.gif

 

11. When prompted, take and submit a selfie.

 

Step 11, You will be prompted to take a selfie; select continue after submitting it.gif

 

12. Enter all other requested information, including your Social Security number.

 

Step 12, Enter all other requested information, including your Social Security number.gif

 

13. Review and confirm to make sure all your information is accurate.

Then select Yes at the bottom of the screen. 

After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud.

 

Step 13, Review and confirm that your information is correct, then select Yes.gif

 

14. You will then be redirected back to Pennsylvania DLI to finish your new claim.

Some fields will be filled in based on your verified identity so make sure to review and confirm all the information is correct.

If the redirect is unsuccessful, you may need to return to the DLI site and repeat Steps 1-4. Select the Verify with ID.me button and login to your existing account and you should be successfully redirected to your claim.

 

Step 14, you will be asked to enter Worker's Compensation Information on the DLI site.png

 

Steps to verify if you are filing a weekly claim for UI benefits:

1. Navigate to the Pennsylvania DLI site and select the File for Weekly Benefits button.

 

 

Step 1, sign in to your Keystone ID account and select File for Weekly Benefits on the column on the right, third option from the bottom.png

 

2. Proceed by clicking the File Your Weekly Certification to Continue Your Claim to begin the weekly filing process.

 

 

Step 2, Select File Your Weekly Certification to Continue Your Claim above where it says Weekly Certification Review.png

 

3. Select the green Verify with ID.me button to begin your identity verification

 

 

Step 3, in the body of text on this screen, there is a button that says Verify with ID.me.gif

 

4. Follow the prompts to either Sign in to ID.me or Create an ID.me account.

 

Step 4, Sign in to your account, or create an account, with an email and password.gif 

5. Confirm your email address.

 

Step 5, You will receive an email titled 'Welcome to ID.me – Please confirm your email,' follow the prompts to confirm the email you entered with your account.gif

 

6. Select a multi-factor authentication option (MFA) of your choice.

You can receive a passcode via text message or phone call. You can also choose one of the other listed methods which use a phone app or physical key fob to securely send the passcode.

 

Step 6, Set up a multi-factor authentication sign in method.gif

 

7. Next, either answer questions about your credit history or verify your identity with a Driver’s license, State ID, Passport, or Passport Card.

 

Step 6, Set up a multi-factor authentication sign in method.gif

 

8. If you chose to take a photo with your device, follow the onscreen prompts.

You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID.

Learn how to verify your identity without a smartphone.

 

Step 8, Choose to take or upload a photo of one of the listed identity documents.gif

 

9. When prompted, take and submit a selfie.

 

Step 9, to take a photo with your mobile device, enter your phone number and follow the instructions on your phone.gif

 

10. Enter all other requested information, including your Social Security number.

 

Step 10 enter all other requested information, including your Social Security number.gif

 

11. Review and confirm to make sure all your information is accurate.

Then, select Continue at the bottom of the screen. 

After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud.

 

Step 11, review and confirm that your information is correct, then select Yes.gif

 

12. At the end of the process, be sure to select Allow and continue.

This step shares your identity information with Pennsylvania DLI.

 

 

Step 12, scroll down to the bottom and select Allow and Continue.gif

 

13. You will then be redirected back to Pennsylvania DLI to finish your weekly certification.

If the redirect is unsuccessful, you may need to return to the DLI site and repeat Steps 1-4. Select the Verify with ID.me button and login to your existing account and you should be successfully redirected to your claim.

 

Step 13, you will be redirected to the DLI page, with a header that says 'Explination of the Weekly Certification Process'.png

Trusted Referee

If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification. 

After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:

  1. Return to the Pennsylvania DLI site.
  2. Log in to your existing Pennsylvania account.
  3. Follow the steps for filing a claim and when prompted, select the green Verify with ID.me button.
  4. Sign into your existing ID.me account.
  5. Select Allow to use your verified information at Pennsylvania and be redirected back.
  6. Finalize and submit your new claim.

For more on how to create your ID.me account and verify your identity, watch the video below.

 

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