Need to access your Georgia unemployment benefits? You’ll need to verify your identity using ID.me through the Georgia Department of Labor (DOL). This article shows how to sign in, verify your ID, and get help if you’re stuck.

Log in to Georgia DOL with ID.me

If you already have an ID.me Wallet, sign in:

1. Go to the Georgia DOL MyUI Portal.
2. Sign in to your MyUI account.
3. When prompted, select the ID.me button. 
4. Follow the prompts to sign in.  
5. If required, follow the prompts to provide any additional information.
6. From the Authorize screen, review the information that the Georgia DOL will receive and then select Allow to consent to share that information with them. Otherwise, follow the prompts to verify your identity.

I can’t sign in to my ID.me Wallet

• Changed your phone number? Visit I changed my phone number.
• Have trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method.
• Unsure of your sign-in issue? Visit I can’t sign in to my ID.me Wallet.

Verify your identity for GA unemployment benefits

You can verify your identity for unemployment benefits in Georgia using Self-Service. For steps to verify your identity, visit Verifying your identity with Self-Service.

After you verify

After you verify your identity, you can log in to your Georgia DOL MyUI Portal account.

Who to contact for help

ID.me

ID.me can help if you have trouble with your wallet or verifying your identity. Common issues include:

• Signing in
• Uploading documents or selfies
• Fixing rejected documents

Georgia DOL

Georgia DOL can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:

1. Confirm your verification was successful
2. Confirm you shared your information with the organization
3. Review our best practices and sample messages of how to request help from an organization