The New York State Department of Labor (NYS DOL) works with ID.me to verify claimants requesting benefits and services online. ID.me provides secure digital identity verification to government agencies and other organizations to make sure you are you—and not someone pretending to be you.
If you’re verifying to update your NY.GOV account settings, go to Updating your NYSDOL account settings.
How to verify
For steps to verify with the New York Department of Labor, visit Verifying for the New York Department of Labor.
Get help
Who you need to contact for help depends on if you completed the verification process or not.
ID.me
ID.me can help if you have trouble with the identity verification process. Common issues include:
New York
They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:
- Confirm your verification was successful
- Confirm you shared your information with the organization
- Review our best practices and sample messages of how to request help from the organization you need to access.