For tips and best practices for selecting and uploading acceptable identity documents, click here.
ID.me has partnered with the state of Florida to help verify your identity for unemployment insurance.
Users who visit Florida's Reemployment Assistance Portal will be required to verify their identity in order to continue their unemployment insurance (UI) claim.
To verify your identity:
1. Click the green Verify with ID.me button. |
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2. You will be directed to the ID.me sign-in page.You can sign in to your existing ID.me account or create a new one. |
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3. Confirm your email address. |
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4. Select a multi-factor authentication option (MFA). |
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5. Verify your identity.Select Driver's license or state ID, Passport, or Passport card to upload. You can take a photo with your mobile device or upload from your computer. |
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6. If you chose to take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID. |
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7. When prompted, take and submit a selfie. |
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8. Enter all other requested information, including your Social Security number. |
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9. Review and confirm to make sure all your information is accurate.Then click Continue at the bottom of the screen. After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. |
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10. At the end of the process, be sure to click Allow and continue.This step shares your identity information with the DEO and enables your UI claim to continue.
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Click here for a user guide that explains the process.
Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
Click here to learn more about Trusted Referee.
After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:
- Return to the Florida Reemployment Assistance Portal site.
- Log in to your agency account.
- Provide your ID.me credentials when prompted.
- Follow the steps for the Florida Reemployment Assistance Portal, then click to Allow them to use your verified identity information.
What's Next
After identity verification is compete, you should receive notification from the state workforce agency within 3 days. (Click here for DEO claims assistance and FAQ.)
