For tips and best practices for selecting and uploading acceptable identity documents, click here.
ID.me has partnered with the Florida Department of Economic Opportunity (Florida DEO) to help verify your identity for unemployment insurance.
Users who visit Florida's Reemployment Assistance Portal will be required to verify their identity in order to continue their unemployment insurance (UI) claim.
Click here to view a PDF from Florida DEO for more information on this process.
Steps to verify your identity:
1. Go to FloridaJobs.org.Click File a Claim for State or Federal Reemployment Assistance Benefits. |
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2. Click Sign up now to create a new account with Florida DEO.Then fill out your information on the next screen. |
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3. You will then be required to select a multi-factor authentication method for Florida DEO.You will be required to do another multi-factor authentication with ID.me |
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4. After you’ve completed your multi-factor authentication method, you will be directed to the ID.me sign-in page.If you have already created an account with ID.me, please sign with those account credentials. If you've never used an ID.me account before, please type in your email address and a password then click Create account.
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5. Confirm your email address. |
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6. Select a multi-factor authentication option (MFA).
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7. Verify your identity.Select Driver's license or state ID, Passport, or Passport card to upload. You can take a photo with your mobile device or upload from your computer. |
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8. If you chose to take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID. |
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9. When prompted, take and submit a selfie. |
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10. Enter all other requested information, including your Social Security number. |
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11. Review and confirm to make sure all your information is accurate.Then click Yes at the bottom of the screen. After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. |
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12. At the end of the process, be sure to click Allow and continue.This step shares your identity information with the DEO and enables your UI claim to continue.
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Click here for a user guide that explains the process.
Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
Click here to learn more about Trusted Referee.
After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:
- Return to the Florida Reemployment Assistance Portal site.
- Log in to your agency account.
- Provide your ID.me credentials when prompted.
- Follow the steps for the Florida Reemployment Assistance Portal, then click to Allow them to use your verified identity information.
What's Next
If you are a new user to PEGA to create a CONNECT account, you should receive an email notification from Florida DEO directing you back to the CONNECT application within 3 days. (Click here for DEO claims assistance and FAQ.)
