ID.me works with the United States Patent and Trademark Office (USPTO) to verify USPTO users accessing the Trademark Electronic Application System (TEAS) online portal. This article explains how you can verify with USPTO using Self-Service, an automated process.
Before you verify
To verify using Self-Service, you’ll need:
- A mobile phone that has a camera or a computer with a webcam
- Email address
- Government-issued photo ID (driver's license, passport, passport card, or state ID)
- Social Security number
1. Sign in to MyUSPTO
To begin the verification process, sign in to your MyUSPTO account:
- Go to www.uspto.gov and in the upper right corner of the page, select MyUSPTO.
- Sign in to your USPTO.gov account. If you haven’t set up an account, select Create a USPTO.gov account and enter your information.
- Find the Trademark Electronic Application System (TEAS) section and select the appropriate role from the drop down.
- Select Verify with ID.me. If you haven’t created an ID.me account, select Create account and confirm your email to begin.
Set up multi-factor authentication
If you’re creating a new ID.me account, you’ll need to set up multi-factor authentication (MFA) to continue with verification. For steps to set up MFA, select one of the following MFA methods:
After you’ve successfully set up MFA, continue to Step 2. Verify your identity using Self-Service.
2. Verify your identity using Self-Service
After you’re signed in to your ID.me account, you can verify your identity with a video selfie, or over a video call with a live agent. To verify your identity with a video selfie:
- Select Self-Service, then select Continue. Self-Service is an automated process where you'll need your Government ID and a selfie.
Note: If you do not live in the US, select I don’t live in the United States to verify over a video call with two primary documents or one primary and two secondary documents.
- Follow the prompts to upload your US driver’s license or state photo ID, or select Change Document to upload a passport or passport card. Learn how to take photos of your documents.
- Take and submit a selfie. Your selfie will only be used to confirm that the person in the selfie matches your government ID. You can request that ID.me delete your Biometric Data at any time.
Note: If you’re taking a selfie using your smartphone and you don’t have a US phone number, select I don’t have a US phone number.
- Enter your Social Security number. If you don’t have a Social Security number, select I don’t have a Social Security number.
- Review and confirm that all of your information is accurate, then select Yes. After ID.me verifies your identity you will receive a confirmation message as a way to protect you from fraud.
If you don’t have a US address, select I don’t have a US address.
- Select Allow to finish your identity verification process. This step securely shares your identity information with USPTO.
Who to contact for support
Who you need to contact for help depends on if you completed the verification process or not.
ID.me can help if you have trouble with the identity verification process. Common issues include:
- Account sign-in issues
- Uploading identification documents or selfies
- Fixing documents that were rejected
The partner you verify for can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting the partner:
- Confirm your verification was successful
- Confirm you shared your information with the partner
- Review our best practices and sample messages of how to request help from ID.me partners