The United States Patent and Trademark Office (USPTO) works with ID.me to verify USPTO users accessing their online portal. ID.me provides secure digital identity verification to government agencies and healthcare providers to make sure you are you—and not someone pretending to be you. This article explains how to verify your identity for USPTO.
Sign in to USPTO
If you already have an ID.me account, sign in to your account:
- Go to www.uspto.gov and select MyUSPTO in the upper right corner of the page.
- Sign in to your USPTO.gov account. If you haven’t set up an account, select Create a USPTO.gov account and enter your information.
- Complete multi-factor authentication through Okta.
- Select Verify with ID.me.
- Enter your email address and password, then select Sign in.
- If required, follow the prompts to provide any additional information.
- From the Authorize screen, review the information that USPTO will receive and then select Allow to consent to share that information with them. Otherwise, follow the prompts to verify your identity.
I can’t sign in to my ID.me account
- Changed your phone number? Visit I changed my phone number.
- Have trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method.
- Unsure of your sign-in issue? Visit I can’t sign in to my account.
Verify for USPTO
If you’ve never had an ID.me account, you’ll create an account before verifying your identity. After you create your account, you’ll choose how to verify your identity:
- Self–Service: Upload your identity documents and a video selfie. This self-directed process usually takes 5-10 minutes and guides you through each step on your screen. For step-by-step instructions, visit Verifying your identity with Self-Service.
- Video Call: Upload your identity documents, enter your personal information, then join an ID.me Video Chat Agent on a video call. The agent will compare you to the document you uploaded. For step-by-step instructions, visit Verifying with a short video call.
Who to contact for help
ID.me
ID.me can help if you have trouble with your account or verifying your identity. Common issues include:
- Signing in to your account
- Having a duplicate account
- Uploading documents or selfies
- Fixing rejected documents
USPTO
USPTO can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:
- Confirm your verification was successful
- Confirm you shared your information with the organization
- Review our best practices and sample messages of how to request help from an organization