For tips and best practices for selecting and uploading acceptable identity documents, click here.
ID.me has partnered with the state of Virginia to help verify your identity for unemployment insurance.
To verify your identity:
1. If you received an email from the Virginia Employment Commission (VEC), please click on the website link (URL) in the email to verify your identity with ID.me.It will direct you to a URL to verify your identity with ID.me. |
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2. You will be directed to the ID.me sign-in page.You can sign in to your existing ID.me account, or create a new one. |
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3. Confirm your email address. |
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4. Select a multi-factor authentication option. |
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5. Verify your identity.Select Driver's license or state ID, Passport, or Passport card to upload. You can take a photo with your mobile device or upload from your computer. |
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6. If you chose to take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID. |
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7. When prompted, take and submit a selfie. |
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8. Enter all other requested information, including your Social Security number. |
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9. Review and confirm to make sure all your information is accurate.Then click "Continue" at the bottom of the screen. After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. To learn more about this text message, click here. |
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Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
Click here to learn more about Trusted Referee.
What's Next
After you have verified your identity, either online or with the help of an ID.me Trusted Referee, VEC will lift the suspension on your claim within 2-3 business days. If your claim is still suspended after 3 business days, please contact VEC as there may be other eligibility issues with your claim.
For more on how to create your ID.me account and verify your identity, watch the video below:
