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Virginia and ID.me

The Virginia Employment Commission (VEC) works with ID.me to verify Virginia residents requesting benefits and services online.

ID.me provides secure digital identity verification to government agencies and other organizations to make sure you are you—and not someone pretending to be you. This article explains how to verify your identity for VEC.

Already have an ID.me account? 

If you are an existing ID.me member, do not create another account. Instead, sign in to the VEC and consent to share your verified identity information.

  1. Go to the Virginia Employment Commission (VEC) UI Direct Login Page and select Sign in with ID.me, 
  2. Sign in with your ID.me account and complete multi-factor authentication (MFA).
  3. If required, follow the prompts to provide any additional information.
  4. From the Authorize screen, review the information that the VEC will receive and then select Allow to consent to share that information with them.

Are you creating an ID.me account for the first time? 

If you do not have an ID.me account, you must create an account using your personal email and then verify your identity to access the VEC. You only need to verify your identity once—then you can use your ID.me account to log in at VEC and anywhere else ID.me is accepted. 

Before you verify

To verify your identity, you’ll need specific information and documents, depending on if you verify using self-service, over a live video call, or in-person. We recommend gathering any necessary documents before you begin the verification process. 

Self-service Video call In-person
Self-service is the most common verification method and you’ll be guided through the process. To verify, you’ll need:
  • A mobile phone that has a camera or a computer with a webcam
  • Email address
  • Government-issued photo ID (driver's license, passport, passport card, or state ID)
  • Social Security Number

1. Begin verification

Verification begins with VEC. Go to the Virginia Employment Commission (VEC) UI Direct Login Page and select Sign in with ID.me.  

  • If you have an ID.me account, enter your email address and password, then select Sign in.
  • If you do not have an account, select Create an ID.me account and enter the required information. Complete multi-factor authentication (MFA) and continue with your verification.

2. Sign in to ID.me

If you have an ID.me account, sign in using your email address and password. To create a new ID.me account:

  1. Enter your email address and password, then select Create account.
  2. Confirm your email address. For more information, visit Confirming your email address
  3. Set up multi-factor authentication (MFA) to make your account even more secure.
    Note: If you do not have a mobile device, select Backup Codes to generate 12 unique one-time-use codes.

3. Verify your identity

When you’re verifying your identity, you can choose to verify with self-service, a video call with an ID.me agent, or in-person at select retail locations. Select the tab below for an overview of each verification method:

Self-service Video call In-Person

After you’re signed in to your ID.me account, you can verify your identity by uploading a video selfie and a government-issued photo ID. To verify your identity with self-service:

  1. When choosing how to verify your identity, select Self-Service.
  2. Follow the prompts to upload your US driver’s license or state photo ID, or select Change Document to upload a passport or passport card. Learn how to take photos of your documents.
  3. Take and submit a video selfie. Your selfie will only be used to confirm that the person in the selfie matches your government ID. You may request that ID.me delete your Biometric Data at any time.
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  4. Enter your Social Security number.
  5. Review and confirm that all of your information is accurate, then select Yes. After ID.me verifies your identity you will receive a confirmation message as a way to protect you from fraud.

4. Share your information

To complete the verification process, remember to consent to share your information with VEC. How you do this depends on the verification method you use:

  • Self-Service: After you confirm your information, select Allow to share your information.
  • Video Chat Agent: Follow the steps in the email you receive after the video call to make sure you share your information with VEC. You’ll need to return to the Virginia Employment Commission (VEC) UI Direct Login Page, sign in to your ID.me account, and select Allow.
  • In-person: After you receive an email confirming your identity was verified, return to VEC and sign in to your ID.me account. When prompted, select Allow to share your information.

After you’re verified

After you are verified and VEC has your information, you can continue with VEC. For more information on what you can do after you’ve verified your identity for VEC, contact the Virginia Employment Commission.

Get help

Who you need to contact for help depends on if you completed the verification process or not.

ID.me

ID.me can help if you have trouble with the identity verification process. Common issues include:

Virginia

They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:

  1. Confirm your verification was successful
  2. Confirm you shared your information with the organization
  3. Review our best practices and sample messages of how to request help from the organization you need to access.