To begin using ID.me, you’ll first need to create a wallet. This article explains how to sign up for ID.me, confirm your email, and set up a password.

• Already have an ID.me Wallet? Don’t create a new one—Sign in instead.
• If you’re having trouble signing in, visit I can’t sign in to my ID.me Wallet.
• Think you may have more than one wallet? Visit Multiple ID.me Wallets for what to do next.

How to create your ID.me Wallet

To create your ID.me Wallet:

1. Start at the website or organization where you need to use ID.me. If you’re not sure where to begin, contact the organization directly.
2. Select the ID.me button.
3. Select Create a wallet.
   
4. Enter your personal email address (double check for typos).
5. Enter a strong password, then select Create wallet.
6. Check your email inbox to confirm your email address.
7. Set up multi-factor authentication (MFA).

Follow the prompts on the screen to continue.

What happens after you create your wallet

After creating your ID.me account, what happens next depends on whether the organization is actively using ID.me and whether you've already verified your identity or community.

• Look for the ID.me button on the organization's website that you want to access.
• Already verified? Sign in and give consent to share your verified information.
• Haven’t verified yet? You’ll be prompted to verify your identity or community.

Troubleshoot creating your wallet

Use ID.me for work

To learn how to use your ID.me Wallet for work, visit Add a work or business email to your ID.me Wallet. 

Entered the wrong email address?

If you entered the wrong email address or made a typo when creating your wallet, you won’t be able to finish signing up. Start again and enter the correct email address.

Your email address is already in use

If your email address is already connected to another ID.me Wallet, sign in using that email. For sign-in help, visit I can’t sign in to my ID.me Wallet. If you still can’t sign in, create a new wallet using a different email address that you own.

If you created your wallet on ID.me

If you created your wallet from the ID.me website, go to the website where you need to use ID.me. Select the ID.me button, sign in to your wallet, then follow the prompts.