To begin using IDMe, you’ll first need to create a wallet. This article explains how to sign up for IDMe, confirm your email, and set up a password.

• Already have an IDMe Wallet? Don’t create a new one—Sign in instead.
• If you’re having trouble signing in, visit I can’t sign in to my IDMe Wallet.
• Think you may have more than one wallet? Visit Multiple IDMe Wallets for what to do next.

How to create your IDMe Wallet

To create your IDMe Wallet:

1. Start at the website or organization where you need to use IDMe. If you’re not sure where to begin, contact the organization directly.
2. Select the IDMe button.
3. Select Create a wallet.
   
4. Enter your personal email address (double check for typos).
5. Enter a strong password, then select Create wallet.
6. Check your email inbox to confirm your email address.
7. Set up multi-factor authentication (MFA).

Follow the prompts on the screen to continue.

What happens after you create your wallet

After creating your IDMe account, what happens next depends on whether the organization is actively using IDMe and whether you've already verified your identity or community.

• Look for the IDMe button on the organization's website that you want to access.
• Already verified? Sign in and give consent to share your verified information.
• Haven’t verified yet? You’ll be prompted to verify your identity or community.

Troubleshoot creating your wallet

Use IDMe for work

To learn how to use your IDMe Wallet for work, visit Add a work or business email to your IDMe Wallet. 

Entered the wrong email address?

If you entered the wrong email address or made a typo when creating your wallet, you won’t be able to finish signing up. Start again and enter the correct email address.

Your email address is already in use

If your email address is already connected to another IDMe Wallet, sign in using that email. For sign-in help, visit I can’t sign in to my IDMe Wallet. If you still can’t sign in, create a new wallet using a different email address that you own.

If you created your wallet on IDMe

If you created your wallet from the IDMe website, go to the website where you need to use IDMe. Select the IDMe button, sign in to your wallet, then follow the prompts.