Some organizations may require a work email, and you may be prompted to assign labels to your emails.
To label your email address:
- Go to the organization's website you need to access and select the ID.me button.
- Sign in to your ID.me account.
- Complete multi-factor authentication (MFA) if it is set up on your account.
- On the “Quick Check” screen, review the email address(es) that display and select Personal or Work as appropriate. If an email is used for both personal and work purposes, check both boxes
If a personal or work email is missing from your account, you will be prompted to add a new email:
- Enter the new email address and select Continue.
- A confirmation message will be sent to the new email. If you don’t receive the confirmation email, check your spam folder. You can also select Resend confirmation to send another email.
- Open the confirmation email and select Confirm your email. After it’s confirmed, the email will appear in the “Profile” tab of your account.