Verifying as a Tribal member

IDMe provides secure identity verification services. Business and government agencies work with IDMe to ensure that the person logging in to your account is really you and not someone pretending to be you. If this is your first time using IDMe, you will need to create an account and verify your identity.

Moving forward, you can use your IDMe account to access hundreds of other websites that offer IDMe as a login option.

Using Tribal Documentation

To verify your identity, you'll need to provide either primary documents or a combination of primary and secondary documents. If you are a member of a federally recognized American Indian or Alaska Native tribe, you can verify your identity on a video call using specific tribal documents, including:

Federally-recognized, Tribal-issued photo ID card (primary document)
Native American tribal document (secondary document)
Canadian Indian and Northern Affairs Card (secondary document)

Follow these guidelines for specific document types:

Must have a valid expiration date, if present. However, Tribal IDs without any expiration date are acceptable
Must be legible, not blurry, with all personal information displayed
Cannot be voided: documents cannot have clipped edges, punched holes, or have “VOID” written on them
Must display a DOB showing an 18+ age
Must show front and back of document

Must be legible, not blurry, with all personal information displayed
Cannot be voided: documents cannot have clipped edges, punched holes, or have “VOID” written on them
Must display a DOB showing an 18+ age
Must display the Native American tribe name
Must show front of document

Must be legible, not blurry, with all personal information displayed
Cannot be voided: documents cannot have clipped edges, punched holes, or have “VOID” written on them
Must display a DOB showing an 18+ age
Must show front and back of document

Verifying your identity with Self-Service

If you have a valid US driver’s license, state ID, passport or passport card, you can verify your identity using Self-Service. This guided process is the fastest and most popular way to verify your identity. During the Self-Service process, you’ll be asked to upload documents, submit a video selfie, and enter your Social Security number and address.

To verify with Self-Service, you will need to take and submit a live video selfie. Here are some tips for taking a good selfie:

Illustration of selfie tips for identity verification, showing a woman taking a photo and guidance on lighting, positioning, and background

Verifying your identity on a Video Call

To verify your identity using approved Tribal documents, you’ll need to verify on a video call with an IDMe Video Chat Agent. To route to a video call, select any of the following links when prompted:

I don’t have any of the documents listed above
I don't live in the United States
I don’t have a US phone number
I don’t have a US address
I don’t have a Social Security number

Video Call Tips:

Send your documents

Use these tips when taking photos of your documents:
Illustration of hands holding a phone to take a photo of an ID document

Get camera-ready

Before you verify, check the audio and video settings on your device. Make sure the agent will be able to hear and see you when you join the video call. Have a strong and reliable internet connection.

To verify your identity, the agent will need your consent to be recorded on the video call.

Here’s how to hold your smartphone so the Video Chat Agent can see your documents. If you cannot see yourself on the video call, ask the Video Chat Agent for direction.

Illustration showing a woman holding an ID next to her face for a verification selfie

Important:

You’ll need to have the original copies of each of your documents. The agent can’t verify your identity if you show them copies.

While you wait

Wait times for a Video Chat Agent can vary. The estimated wait time displays after you upload your identity documents for review.

Pro Tips:

Wait times tend to be the shortest between 9:00 PM to 9:00 AM Pacific Time
Keep your device active and nearby: If it locks or shuts off you may lose your spot in line. Refresh your screen often to ensure your session is active and to see the most current estimated wait time
Keep your documents handy
Confirm availability when prompted

No time to wait?

By scheduling appointments with a Video Chat Agent, you can finish verifying your identity at a time that’s convenient for you—instead of waiting in line for the next available video call. This option is only available after you have uploaded your documents.

Screenshot of scheduling page to select a date and time for video call identity verification

For steps to verify, visit Verifying your identity on a video call.

Verifying your identity in-person

IDMe works with select government agencies to provide in-person verification. With in-person verification, you’ll begin the process by booking an appointment. After you book an appointment, you’ll take your identity documents and “Registration Code” to an Identity Network Location on the day and time of your appointment or at your convenience, if you choose the walk-in option. IDMe is constantly working to expand in-person alternatives across the country. Check with your agency to see if in-person verification is available.

For steps to verify, visit Verifying your identity in-person.

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