This article provides an overview of the multi-factor authentication (MFA) methods you can use to keep your ID.me account secure. MFA makes your account more secure by requiring an additional step to sign in. After you enter your account email and password, you’ll be prompted to complete MFA.
Commonly-used MFA methods
We recommend setting up at least two MFA methods to ensure you can always access your account.
- Passkey - Authenticate using your face, fingerprint, PIN, pattern, or other method available on your device. This is a highly secure, phishing-resistant method.
- Push Notification - Approve sign-in requests pushed to your device via the ID.me Authenticator app.
- Code Generator - Use your ID.me Authenticator app and enter the rotating six-digit code to complete MFA.
- Text message or phone call - Receive a unique six-digit code via SMS or phone call that you’ll use to complete MFA.
Other methods
These methods require specific hardware:
- Security Key - Requires a physical security key plugged into your USB port that you’ll tap to complete MFA.
- NFC-Enabled Security Key - Requires a Yubikey™ 5 NFC from Yubico, a physical security key that you'll touch to your iOS or Android mobile device to complete sign-in. You also need the ID.me Authenticator app.
Troubleshoot MFA issues
- Reset MFA: Learn how to reset your MFA method if you got a new phone number or device.
- Fix MFA errors: Learn what to do if you see an MFA error message.