Updating your name on your ID.me account – ID.me Help Center

It’s important to ensure the name on your ID.me profile is spelled correctly and reflects your current legal name. If your legal name has recently changed, or if you’ve noticed a typo in your account, you can update your name from your account settings on mobile or desktop. You cannot update your name using the ID.me Wallet mobile app.

This article explains how to update the name on your ID.me account.

Note: If you’ve recently changed your name and need to verify your identity for the first time visit Verifying using your new legal name for full instructions.

Options to update your name

There are two options to update your name in your ID.me profile:

Edit an error in your name: Select this option if the name in your ID.me profile isn’t spelled correctly. For example, there’s a typo in your first, middle, or last name.
Change my legal name: Select this option if you legally changed your name and want to update the name on your ID.me account to reflect your new legal name.

Edit an error in your name

To fix an error in your name:

Sign in to your ID.me account.
In your account overview, select Profile.
In the “Personal Profile” section, next to “Name”, select Edit.

Select Edit an error in my name.

Edit the name field with your correct legal name. In the “Request an Edit to Your Name” screen (see an example below), the name fields are pre-populated with the name that’s currently on an ID.me account.

For example, if your last name is misspelled, delete what’s in the “Last Name” field, then enter the correct name. Make edits for any name field where your name is misspelled, then select Continue.
If requested, upload a photo of your driver’s license, state ID, passport card, or passport, along with your name change document. You will also need to consent to the ID.me Privacy Policy.

After you submit your name correction, ID.me Support will review the change, then contact you by email to confirm whether your name correction was approved or not. You will typically receive an update on your request within three business days, but it may take longer when request volumes are high.

Change your legal name

If you legally change your name, you can request an update to the name that displays in your ID.me account. This way, the name on your ID.me account matches your current legal name.

Documents you’ll need to request an update to your name

You’ll need two documents to request an update to your name:

One primary document showing your new legal name. Acceptable documents include: U.S. driver’s license, U.S. passport, State ID card, or other government-issued photo ID).

Note: If you don't have a primary document with your new legal name, you won't be able to change the name on your ID.me account.
One linking document that proves your legal name change. Acceptable documents include: Marriage certificate, domestic partnership, or legal name change document. The linking document needs to show the relationship between the name on your ID.me account and your new legal name.

To request an update to the name in your ID.me account:

Sign in to your ID.me account.
In your account overview, select Profile.
In the “Personal Profile” section, next to “Name”, select Edit.
If any part of your name has been updated since you verified due to a life event, such as a marriage, select Change my legal name.
Review the documents you’ll need to change your name on your ID.me account. You’ll need one primary document that verifies your identity and one linking document that proves your legal name change. After you have both documents, select Continue.
Edit the name field for the part of your name that has legally changed on the “Enter Your New Legal Name” screen (see an example below). Do not select Continue until you’ve updated the pre-populated fields with your new legal name.

For example, if you legally changed your last name, delete what’s in the “Last Name” field, then enter the correct name.
When prompted, upload your primary document, along with your name change document. You will also need to consent to the ID.me Privacy Policy.

After you submit your name update, ID.me Support will review the change, then contact you by email to confirm whether your update was approved or not. You will typically receive an update on your request within three business days, but it may take longer when request volumes are high.

Troubleshooting

If you requested an update to your name and you received an email that your profile update was rejected you can try again to submit your name update. Before submitting another request, visit My name change or edit request was rejected.