Updating your name on your ID.me account

It’s important that the name on your ID.me profile is spelled correctly and reflects your current legal name. If you change your legal name, or if there’s a typo in your name, you can update your name in your account settings.

Fix a typo in your name

If there’s a typo or mistake in your name, make sure to update it. If you’re prompted to upload a document, you may need a U.S. driver’s license, U.S. passport, state ID card, or other government-issued photo ID. To fix a typo in your name:

1. Sign in to your ID.me account.
2. In your account overview, select Profile.
3. In the “Personal Profile” section, next to “Name,” select Update.
4. Select Edit an error in my name.
   

5. Update the name field(s) with your correct legal name
   The name fields will be pre-populated with the current information in your account. For example, if your last name is misspelled, delete what’s in the “Last Name” field, enter the correct name, then select, then select Continue.

   
6. Consent to the ID.me Privacy Policy.
7. If requested, upload a photo of your driver’s license, state ID, passport card, or passport.
8. Select Continue to submit your request.

After submitting your name correction, ID.me Support will review it and send you an email confirmation once it's approved. This typically takes up to three business days, but may take longer during high request volumes.

Update your legal name

To update your legal name on your ID.me account, you’ll need to upload the following documents:

• One primary document: This shows your new legal name (e.g., U.S. driver’s license, U.S. passport, state ID card, or other government-issued photo ID).
  
  Note: If you don't have a primary document with your new legal name, you won't be able to change the name on your ID.me account. 
• One linking document: This proves your legal name change (e.g., marriage certificate, domestic partnership, or legal name change document). The linking document must show the connection between the name on your ID.me account and your new legal name. It must be an original or certified copy. Screenshots and photocopies are not accepted.

To update your legal name on your account:

1. Sign in to your ID.me account.
2. In your account overview, select Profile.
3. In the “Personal Profile” section, next to “Name,” select Update.
4. Select Change my legal name.
   
5. Review the required documents, ensuring you have one primary document and one linking document. Then, select Continue. 
   

6. Update the name field(s) for the part of your name that has legally changed. The fields will be pre-populated with your current information. For example, if you’ve legally changed your last name, delete what’s in the “Last Name” field and enter the new name.

   
7. Consent to the ID.me Privacy Policy.
8. Upload your primary document along with your name change document.
9. Select Continue to submit your request.

After submitting your name change, ID.me Support will review it and send you an email confirmation once it's approved. This typically takes up to three business days, but may take longer during high request volumes.

Troubleshoot updating your name

If your request to update your name was rejected, you will receive an email with the subject: “Your profile update has been rejected.” Review the tips below and retry updating your name.