Treasury Department and ID.me – ID.me Help Center

The U.S. Department of Treasury works with ID.me to provide identity verification to access your online benefits and services. To access select Treasury online services or benefits, you will need to verify your identity with ID.me. This article explains how to verify for the Treasury Department using ID.me.

Sign in to Treasury

If you already have an ID.me account, sign in to your account:

Go to the Treasury application you’d like to use and select Verify with ID.me.
Enter your email address and password, then select Sign in.
If required, follow the prompts to provide any additional information.
From the Authorize screen, review the information that the Treasury will receive and then select Allow to consent to share that information with them. Otherwise, follow the prompts to verify your identity.

I can’t sign in to my ID.me account

Changed your phone number? Visit I changed my phone number.
Have trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method.
Unsure of your sign-in issue? Visit I can’t sign in to my account.

Verify for Treasury

If you’ve never had an ID.me account, you’ll create an account before verifying your identity using Self-Service. You may be asked to take a video selfie depending on the Treasury application you're trying to access.

For steps to verify your identity, visit Verifying your identity with Self-Service.

Note: If you live outside of the United States and have a Social Security number, learn how to verify your identity. If you don’t have an SSN, visit Verifying with ITIN or Verifying with a non-US passport.

After you verify

If you verified over a video call with a Video Chat Agent, follow these instructions to continue your application process:

Go to the Treasury application you are trying to access.
Sign in with your ID.me account with your email address and password.
Select Allow to share your identity information with the Department of Treasury.

You can now login to your ID.me account to view which organizations you have verified your identity for at any time.

Who to contact for help

ID.me

ID.me can help if you have trouble with your account or verifying your identity. Common issues include:

Treasury

The Treasury can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting the Treasury:

Confirm your verification was successful
Confirm you shared your information with the organization
Review our best practices and sample messages of how to request help from an organization