Sign in to the National Geospatial-Intelligence Agency (NGA) with IDMe

Need to log in to the National Geospatial-Intelligence Agency (NGA)? This article shows you how to use IDMe to sign in, verify your identity, and access the NGA.

Sign in to NGIA with IDMe

If you already have an IDMe Wallet, sign in:

Go to the IDMe sign-in page and follow the prompts to sign in.
Add your work email if you haven’t already. Learn how to add a work email.
Go to the NGA application you’d like to access.
Select Sign In with IDMe, then sign in and complete multi-factor authentication (MFA).
If required, follow the prompts to provide any additional information.
From the Authorize screen, review the information that NGA will receive and then select Allow to consent to share that information with them.

I can’t sign in to my IDMe Wallet

Changed your phone number? Visit I changed my phone number.
Have trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method.
Unsure of your sign-in issue? Visit I can’t sign in to my IDMe Wallet.

Verify for NGA with IDMe

If you’ve never had an IDMe Wallet, you’ll create one before verifying your identity. Add both your personal and work email addresses to your wallet. After you create your wallet, you’ll verify your identity:

Self–Service: Upload your identity documents and a video selfie. This self-directed process usually takes 5-10 minutes and guides you through each step on your screen. For step-by-step instructions, visit Verifying your identity with Self-Service.

Note: If you live outside of the United States and have a Social Security number, learn how to verify your identity. If you don’t have an SSN, visit Verifying with ITIN or Verifying with a non-US passport.

Who to contact for help with NGA

IDMe

IDMe can help if you have trouble signing in to your wallet or verifying your identity. Common issues include:

Signing in
Uploading documents or selfies
Fixing rejected documents
If you're unable to verify, you may need to finish verifying on an extended video call.

NGA

NGA can best help with questions and next steps after you complete the verification process. For example, you may have questions about your benefits or services. Before contacting them:

Confirm your verification was successful
Confirm you shared your information with the organization
Review our best practices and sample messages of how to request help from an organization

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