DC Health has partnered with ID.me to create a highly secure identity verification process that ensures you, and only you, will be able to access your health records.
ID.me’s role in this partnership is exclusively regarding identity verification. ID.me does not process requests for health records.
Get started
- How do I verify my identity for DC Health?
- Do I need to verify my identity to access my COVID-19 Digital Vaccine Record?
- What does ID.me do for DC Health?
Managing my account
- How do I create an ID.me account?
- How do I update my ID.me profile?
- How do I reset my ID.me password?
- How do I confirm my email address?
- How do I change the email address in my ID.me account?
- How do I close / delete my ID.me account?
Troubleshooting
- How can I solve common technical issues?
- What is multi-factor authentication?
- What is a Primary or Secondary Identity Document?
- Why weren’t my documents approved?
- How do I unlock my account?