Each ID.me account is designed to be associated with a single unique individual person. Duplicate accounts, account sharing, etc., are not allowed.
If you receive a message that your account has been suspended, it is likely that you have accidentally tried to create or sign into a new ID.me account when you already have one.
To resolve the issue:
- Sign in using your other, active ID.me account, or
- Contact our Member Support team for assistance.
