Select ID.me partners accept Individual Taxpayer Identification Numbers (ITIN) as an alternative to providing a Social Security number (SSN). To use an ITIN, you must verify with a Video Chat Agent, also known as a Trusted Referee.
Note: Not all partners accept ITINs and will still require a SSN. Check with the partner site to ensure ITIN is accepted before choosing to verify your identity using ITIN.
Verify using ITIN
To verify your identity using an ITIN, make sure you are verifying through a Video Chat Agent (VCA), also known as a Trusted Referee. During verification:
1. When prompted to enter your SSN, select Continue by entering your Individual Taxpayer Identification Number (ITIN). |
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2. After entering your ITIN, select Continue and follow the prompts to complete your verification. |
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Video Chat Agent — What you need
- Email address
- ITIN
- CP565
- One primary document and two secondary documents (or two primary documents)
- Smartphone or computer with a camera
After entering your ITIN, keep in mind:
- You will need to upload at least 2 Primary Documents or 1 Primary Document and 2 Secondary Documents, including your CP-565 notice.
- If you no longer have your CP-565 notice, please call the IRS for assistance.
You may be asked to provide a selfie (a photo of yourself) to complete your verification. After uploading your documents, you will be routed to verify your identity over a video call with an ID.me Video Chat Agent, also known as a Trusted Referee. Wait times may vary.
Review tips and best practices for selecting and uploading acceptable identity documents.
What is a CP565 notice?
A CP565 notice is a document you receive when the IRS has given you an Individual Taxpayer Identification Number (ITIN). ID.me will need to see this notice to verify your identity with an ITIN.
You can read more about CP565 notices on this IRS support page.