Troubleshooting

After you verify for your community, you’ll be eligible for discounts with ID.me partner brands. To browse the offers...

ID.me Shop discounts are either applied automatically or by entering a promo code at checkout. This article explains ...

If you verified for an ID.me community and are struggling to claim an exclusive discount, there are a few troubleshoo...

Purchases made through ID.me Shop should appear in your account within 72 hours. This article explains the reasons yo...