Troubleshooting
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Troubleshooting ID.me Shop discounts
If a discount wasn’t applied to your purchase, or if the promo code didn’t work, try the steps in this article. If yo...
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Getting help claiming discounts
If you verified for an ID.me community and are unable to get a discount, you’ll need to contact the retailer for help...
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Troubleshooting Lowe's military discount
This article provides troubleshooting steps for your MyLowe’s account if your discount isn’t applied at checkout. My ...
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Troubleshooting cash back
Purchases made through ID.me Shop should appear in your account within 72 hours. If your cash back is missing, this a...