Sign in and passwords
Signing in, resetting your password, and what to do if you're locked out of your ID.me account.
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I can't sign in to my account
This article provides troubleshooting steps for signing in to your ID.me account. Please ensure you have tried these ...
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Resetting your ID.me password
This article provides instructions on how to reset the password for your ID.me account. You’ll need to reset your pas...
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Using your ID.me login after verifying your identity
After you verify your identity, a digital identity card is added to your ID.me account. The next time you sign in wit...
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Unlocking your account
If you have too many unsuccessful sign-in attempts, you may see a message that your account was locked. This article ...
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Keeping your account secure after a data breach
At ID.me, your security is our top priority. If we detect that your password has been exposed in a known data breach,...
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Revoked account
This article provides instructions on what to do if your ID.me account is revoked. After you close your account, it w...
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Signing in if you can’t access the email address on your account
You may have created your ID.me account using an email address you no longer have access to. Even if you lost access ...
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Do I need to verify my identity every time I sign in to an organization's website?
Whether you verify your identity by yourself (by uploading acceptable identity documents) or with the help of a Trust...