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  1. ID.me Help Center
  2. Account Management

Account Management

Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.

Creating an ID.me Account

  • Creating your ID.me account
  • Am I eligible to be an ID.me member?
  • I have more than one account
  • Does ID.me verify individuals under 18 years old?
  • Confirming your email address
  • Why do I need to confirm my email address?
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Sign in and passwords

  • I can't sign in to my account
  • Signing in and out of your ID.me account
  • Resetting your ID.me password
  • My account is locked
  • I don’t have access to my email address
  • Do I need to verify my identity every time I sign in to a partner website?

Manage account settings

  • Managing your personal information
  • Managing your ID.me account settings
  • Changing your account email address
  • Updating your legal name
  • Can I share an account with my spouse or other family members?
  • Changing your mailing address
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Multi-factor authentication (MFA)

  • Changing your multi-factor authentication (MFA) method
  • Getting started with multi-factor authentication (MFA)
  • Setting up device unlock multi-factor authentication (MFA)
  • Setting up push notification multi-factor authentication (MFA)
  • Setting up code generator multi-factor authentication (MFA)
  • Setting up text message or phone call multi-factor authentication (MFA)
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ID.me Authenticator App

  • Getting started with the ID.me Authenticator app
  • Managing your ID.me Authenticator app
  • Using the ID.me Authenticator app with smartwatches
  • Troubleshooting ID.me Authenticator app

Account Management Trending Articles

  • Changing your multi-factor authentication (MFA) method
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