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  1. IDMe Help Center
  2. Wallet Management

Wallet Management

Sign in, manage passwords, set up MFA, and use the IDMe Authenticator App.

  • Understanding your U.S. work authorization
  • Use the IDMe Wallet and Rewards app
  • Create your IDMe Wallet
  • What to do if you have multiple IDMe Wallets
  • Confirm your IDMe email address
  • Fix problems after merging your IDMe Wallets

  • I can’t sign in to my IDMe Wallet
  • Reset your IDMe password if you can't sign in
  • IDMe MFA recovery steps if you lost access or can’t sign in
  • Sign in with IDMe after verifying your identity
  • Unlock your IDMe Wallet
  • Keep your wallet secure after a data leak
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  • Manage your IDMe Wallet and cards
  • Add a work or business email to your IDMe Wallet
  • Change your IDMe email address
  • Close a duplicate IDMe Wallet to reuse your email
  • Fix the “email already in use” error on IDMe
  • Fix a suspended IDMe Wallet
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  • IDMe MFA recovery steps if you lost access or can’t sign in
  • Multi-factor authentication (MFA) options for IDMe
  • Set up passkey MFA on your IDMe Wallet
  • Set up push notification MFA with the IDMe Authenticator app
  • Set up code generator MFA on your IDMe Wallet
  • Set up text message or phone call MFA on your IDMe Wallet
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  • Use the IDMe Authenticator app to sign in
  • Troubleshoot issues with the IDMe Authenticator app

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