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  1. ID.me Help Center
  2. Account Management

Account Management

Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.

Creating an ID.me Account

  • Creating your ID.me account
  • Multiple ID.me accounts
  • Confirming your email address
  • Fixing issues after merging your ID.me accounts
  • What to expect when using ID.me to access an organization

Sign in and passwords

  • I can't sign in to my account
  • Resetting your ID.me password
  • Using your ID.me login after verifying your identity
  • Unlocking your account
  • Keeping your account secure after a data leak
  • Revoked account
See all

Manage account settings

  • Managing your ID.me account settings
  • Adding a work email to your account
  • Updating your account email address
  • Using the email I want when it's on another account
  • Updating your name on your ID.me account
  • My name change or edit request was rejected
See all

Multi-factor authentication (MFA)

  • Resetting your multi-factor authentication (MFA) method
  • Getting started with multi-factor authentication (MFA)
  • Setting up passkey multi-factor authentication (MFA)
  • Setting up push notification multi-factor authentication (MFA)
  • Setting up code generator multi-factor authentication (MFA)
  • Setting up text message or phone call multi-factor authentication (MFA)
See all

ID.me Authenticator App

  • Using the ID.me Authenticator app
  • Fixing ID.me Authenticator app issues

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