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  1. ID.me Help Center
  2. Account Management

Account Management

Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.

  • Create your ID.me account
  • What to do if you have multiple ID.me accounts
  • Confirm your ID.me email address
  • Fix problems after merging your ID.me accounts

  • I can’t sign in to my ID.me account
  • Reset your ID.me password if you can't sign in
  • ID.me MFA recovery steps if you lost access or can’t sign in
  • Sign in with ID.me after verifying your identity
  • Unlock your ID.me account
  • Keep your account secure after a data leak
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  • Add a work or business email to your ID.me account
  • Change your ID.me email address
  • Close a duplicate ID.me account to reuse your email
  • Fix the “email already in use” error on ID.me
  • Fix a suspended ID.me account
  • Change or update your name on ID.me
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  • ID.me MFA recovery steps if you lost access or can’t sign in
  • Multi-factor authentication (MFA) options for ID.me
  • Set up passkey MFA on your ID.me account
  • Set up push notification MFA with the ID.me Authenticator app
  • Set up code generator MFA on your ID.me account
  • Set up text message or phone call MFA on your ID.me account
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  • Download and use the ID.me Authenticator app
  • Troubleshoot issues with the ID.me Authenticator app

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