The Internal Revenue Service (IRS) works with ID.me, to provide authentication and identity verification for taxpayers and tax professionals accessing IRS applications. ID.me is certified against federal standards to provide secure identity verification. Your ID.me Verified Identity helps businesses and government agencies ensure that the person logging in to your account is really you and not someone pretending to be you.
This article explains how to set up your ID.me account to use IRS for work purposes.
Set up your account
Select a tab that aligns with your status—whether you already have an ID.me account or are creating an ID.me account for the first time—for complete instructions.
If you are an existing ID.me member, do not create another account. Instead, you’ll need to:
- Add your work email as an email on your ID.me account
- Sign in and consent to share your verified identity information
Add your work email address
To add your work email to your ID.me account:
- Sign in to your ID.me account.
- From My Account, select Profile, then in the Email section, select +Add an email.
- Enter your work email address. If you want to label this email address as your work email, check the box next to “Work”.
- Select Send confirmation. A confirmation message will be sent to your work email address.
Tip: If you don’t receive the email, check your spam folder. To send a new confirmation email, select the three dots next to the email, then select Resend confirmation. - Select the link in the email to confirm this email address.
After you have confirmed the email, it displays in the “Profile” tab of your account.
Sign in and share your information
To access the IRS:
- Go to the IRS application you’d like to access. When prompted, select Verify with ID.me.
- Sign in with your ID.me account and complete multi-factor authentication (MFA).
- If required, follow the prompts to provide any additional information.
- From the Authorize screen, review the information that the IRS will receive and then select Allow to consent to share that information with them.
Proving your identity involves uploading government documents, taking a video selfie, and filling out personal information. These identity verification services are crucial for the IRS to ensure millions of taxpayers and tax professionals can securely access IRS online services.
If you do not have an ID.me account, you need to:
- Create an ID.me account using your personal email address
- Add your work email
- Verify your identity
You only need to verify your identity once—then you can use your ID.me log in at the IRS and anywhere ID.me is accepted.
Create an ID.me account
To help ensure you always have access to your ID.me account, create your ID.me account using your personal email address, then add your work email.
To create a new account:
- Go to ID.me and select Create an ID.me account.
- Enter your personal email address and a strong password, then select Create account. Learn how to create a strong password.
- Follow the prompts to finish setting up your ID.me account and to confirm ownership of your email.
Add your work email address
To add your work email to your ID.me account:
- From My Account, select Profile, then in the Email section, select +Add an email.
- Enter your work email address. If you want to label this email address as your work email, check the box next to “Work”.
- Select Send confirmation. A confirmation message will be sent to your work email address.
Tip: If you don’t receive the email, check your spam folder. To send a new confirmation email, select the three dots next to the email, then select Resend confirmation. - Select the link in the email to confirm this email address.
After you have confirmed the email, it displays in the “Profile” tab of your account.
Verify your identity
For steps to verify your identity, visit Verifying your identity for the IRS.
Do you have multiple ID.me accounts?
If you already created a duplicate ID.me account using your work email address or another email address that you own, follow the steps in How to use an email address that’s on your duplicate account to make your email address available to add to your original ID.me account.
Getting help
ID.me does not process or handle any documents pertaining to your tax records or filing status. As a technology provider, ID.me only provides identity verification for IRS applications.
ID.me Support can help with questions related to:
- The verification process
- Your ID.me account settings
- Deleting your ID.me account
- Other questions involving the use of ID.me
To contact ID.me Support, go to our contact page and sign into your account.
You will need to contact the IRS for questions regarding:
- Account balances
- Payments and payment plans - For example, if you want to know if you owe anything to the IRS.
- Questions about your tax records - Getting your tax transcripts from current or past years or checking on your tax refund
- How to get your IRS IP PIN
- If you were asked to verify your tax return information
- IRS letters or other notices
To find alternative options to complete your task without an account:
- Visit the IRS tool or application login page.
- Find and select the “What if I can’t verify my identity?” section.
- Select the “Alternative options” link.
To contact the IRS, you can call the phone number on a notice or letter you received from the IRS. You can also visit the IRS website to learn more about online tools and resources, or receive telephone or local assistance.