Since each ID.me account is designed for use by an individual person, you may not share your account with anyone, including spouses or other family members. Account conflicts usually occur when members of the same household share a device. This article explains how to avoid confusion with your account and someone else’s.
Avoid account confusion
To help avoid account confusion:
- Protect your email and password credentials when signing in to your account and follow our tips to keep your personal information safe.
- If multiple members of your household require identity verification, they should create their own unique ID.me account using their unique email address. An email address can only be linked to one ID.me account.
- If you are using a computer shared with others, consider disabling any 'remember me' functions in your browser.
Change email address
If your account accidentally has someone else’s email address associated with it, you can change the primary email address for your account.