The California Employment Development Department (EDD) works with ID.me to verify your identity and status as a physician or practitioner so you can certify disability and family leave care claims for your patients. 

This article explains how to verify your identity as a physician or practitioner.

Before you verify

To complete the verification process you’ll need:

• A mobile phone with a camera or a computer with a webcam
• An email address you have access to
• A primary identity document (such as a U.S. driver's license or state ID, U.S. passport, or U.S. passport card)
• Your Social Security number
• Your National Provider Identifier (NPI) credentials

Get started

Follow the steps below to verify your identity.

1. Go to myedd.edd.ca.gov/s/login, or visit the EDD website and select Benefits Login in the upper-right corner.
2. Log in to myEDD or select Create Account to register. Do not create a new myEDD account if you already have one.
3. From myEDD Home, select SDI Online.
4. From SDI Online, select Register as a Physician/Practitioner.
5. When you reach the Verify Your Identity page, select Verify with ID.me.

Already have an account?

Do not create another account if you already have one. Instead, sign in to share your information.

1. Select Sign In with ID.me, then sign in with your ID.me account and complete multi-factor authentication (MFA).
2. If required, follow the prompts to provide any additional information. Continue to the Verify your identity section for more information.
3. From the Authorize screen, review the information your organization will receive, and then select Allow to consent to share that information with them.

Creating an account for the first time?

If you have never created an ID.me account, you need to follow these steps: 

1. From the Sign In to ID.me screen, select Create an account.
2. Enter your personal email address and a strong password, then select Create account. Learn how to create a strong password.
3. Follow the prompts to finish setting up your ID.me account and to confirm ownership of your email.
4. Set up a multi-factor authentication (MFA) method.

After creating an account and securing it with MFA, follow the steps below to verify your identity.

Verify for California EDD

You can verify your identity using Self-Service or on a video call with an ID.me agent:

Self-Service

Upload a driver’s license, state ID, passport, or passport card and then take a selfie. This self-directed process guides you through each step on your screen, allowing you to complete your identity verification independently and at your own pace.

For steps to verify, visit Verifying your identity with Self-Service.

Video Call

Upload a government-issued photo ID, enter your personal information, then join a video call with a live agent. The agent then compares you to your identity document. 

For steps to verify, visit Verifying with a short video call.

Medical verification

Once you have completed the identity verification process, you will be prompted to verify your medical provider status. To verify as a medical provider, you'll need to provide your National Provider Identifier (NPI) credentials. On the Medical page, select Continue to verify yourself as a medical provider.

If you verified on a video call, you will need to go back to myedd.edd.ca.gov/s/login to continue your verification.

You’re verified!

From the Authorize screen, review the information EDD will receive, and then select Allow to consent to share that information with them.

If you chose a video chat agent

After your video chat, if you have been logged out of SDI Online:

1. Follow the “How to verify” steps 1-5 above and sign in with your ID.me account.
2. On the Authorize California EDD page select Allow to share your information with the EDD.
3. Return to SDI Online and complete your registration form, then select Submit.

Get Help

ID.me

ID.me can help if you have ID.me sign-in issues or trouble with the identity verification process. Common issues include:

• Uploading identification documents or selfies
• Fixing documents that were rejected
• Mismatched information
• NPI related issues can be fixed by verifying your medical status again

EDD

EDD can best help with questions and next steps after you complete the verification process. For example, you may have questions about your benefits or services. Before contacting them:

• Confirm your verification was successful
• Confirm you shared your information with the agency
• Review our best practices and sample messages of how to request help from ID.me agencies