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Verifying as a California medical provider for disability insurance

The California Employment Development Department (EDD) works with ID.me to help verify your identity, and status as a medical provider, for disability insurance (DI). This article explains how to verify your identity as a medical provider using self-service or on a video call.

Before you verify

Before you begin the verification process, gather the identification documents you’ll need to verify. The document you’ll need depends on if you verify using self-service or on a video call.

Self-service Video call
When verifying using self-service, you'll need an:
  • A mobile phone that has a camera or computer with a webcam
  • Email address
  • Government-issued photo ID (driver's license, state ID, passport, passport card)
  • Social Security number
Tip: To help your documents get approved, follow our best practices for uploading identity documents from a smartphone or computer and webcam.

1. Sign in to your CA EDD account

To begin the verification process:

  1. Visit the California EDD site and in the site header, select Benefits Login.
  2. Sign in with an existing EDD account or to create a new account, select Register Now.
    Log_In_to_Benefit_Programs_Online.png
  3. Select SDI Online, scroll to where it says “Physician/Practitioner”, and select Register as a Physician/Practitioner.
    Select_a_Program___Benefit_Programs_Online__1_.pngAccept_EDDs_terms_and_conditions.png
  4. Read California EDD’s terms and conditions, then select I Agree to confirm you agree to the terms.
    Accept_EDDs_terms_and_conditions.png
  5. When prompted, select Verify with ID.me. You’ll be automatically directed to the ID.me sign-in page.

2. Create an ID.me account

To continue:

  1. If you have an ID.me account, sign in using your email address and password. Otherwise, select Create an ID.me account.
    Note: Do not create more than one ID.me account. For more information, visit Can I have more than one ID.me account?
  2. For new ID.me accounts, set up multi-factor authentication (MFA) to further protect your account. Otherwise, sign in using your MFA method. For step-by-step instructions for setting up MFA, select one of the following MFA methods:
Tip: If you’re setting up MFA for the first time, make sure to save or download your recovery code to ensure you always have access to your ID.me account.

Set_up_a_multi-factor_authentication_sign_in_method.gif

3. Verify your identity

After you are signed in to your ID.me account, you can verify your identity using self-service or over a video call with a live agent.

Self-service Video call

To verify your identity using self-service:

  1. When choosing how to verify your identity, select Self-Service, then select Continue.
    Screen_Shot_2022-04-12_at_11.21.02_AM.png
  2. Follow the prompts to upload your US driver’s license or state photo ID, or select Change Document to upload a passport or passport card. You can take a photo of the document with your smartphone or upload one from your computer.

    Take_photos_of_documents.png
  3. Take and submit a video selfie. Your selfie will only be used to confirm that the person in the selfie matches your government ID. You may request that ID.me delete your Biometric Data at any time.
    Take_a_video_selfie.gifVideo_selfie.gif
  4. Enter your Social Security number.
  5. Review and confirm that all of your information is accurate, then select Yes. After ID.me verifies your identity you will receive a confirmation message as a way to protect you from fraud.
  6. Select Allow to finish your identity verification process.
  7. Continue to verify yourself as a medical provider.

Verify as a medical provider

To complete the verification process, you need to enter your National Provider Identifier (NPI) credentials:

  1. Select Begin.
    Step_11__To_verify_as_a_medical_provider__you_ll_need_to_provide_your_National_Provider_Identifier__NPI__credentials.png
  2. Enter your personal Type 1 NPI number, then select Continue.
    Step_12__Your_NPI_number_is_needed_to_verify_your_identity._Please_enter_yopur_NPI_number__then_select_Continue.png
  3. Review your information to ensure it’s correct, then select Continue.
    Stap_13__Review_the_information_on_this_screen__and_if_everything_is_correct__select_Continue.png
  4. If your credentials are approved, you will see a screen that says "You're Verified." Select Continue.
    Step_14__You_re_verified__You_have_successfully_completed_your_Medical_verification._Select_Continue.png
  5. Select Allow and continue to securely share your identity information with EDD and enable you to access the EDD application for which you verified.

Finish verification

To finish the verification process:

  1. In your CA EDD account, enter your information to the required fields, then select Next.
    Account_Verification_Info_Completing_Verification_EDD.png
  2. Choose a communication preference, then select Submit.
    Select_a_communication_method.png

Your verification is complete! You will receive an email from California EDD with more information.

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