Changing Account Settings
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Why does ID.me ask for a selfie?
ID.me is committed to providing members with control over how their data is used. As part of this commitment, our mem...
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How do I delete my selfie?
As of March 1st, 2022, “selfie deletion” is now available to all members that have provided selfies to ID.me as part ...
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Can I link my ID.me account to other online accounts?
Yes, you have the option to link your ID.me Account to other online accounts you may have, and use those accounts' cr...
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How do I view and manage my ID.me Account settings?
Steps to manage your account settings: 1. Visit ID.me. 2. Select My Account, then Sign In. 3. Provide ...
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Can I share an account with my spouse or other family members?
No; you may not share your account with anyone, including spouses or other family members. Each ID.me account is desi...
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How do I change the primary email address in my ID.me account?
You may not share an account with anyone, including spouses or family members. An email address can only be associa...
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How do I reset my ID.me password?
When you create an ID.me account, you’ll use your email address and password to sign in to your account. This article...
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How do I change the email address(es) I use for ID.me?
Your ID.me account must have a Primary email address and you may include others as well. Select one of the following:...
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How do I close / delete my ID.me account?
Before deleting your ID.me account, please understand that deleting your account will NOT help you proceed with a cla...
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How do I unlock my account?
To prevent unauthorized access, your ID.me account may be locked. Instructions on how to unlock your account will de...
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What does it mean when my account is "suspended"?
If you receive a message that your account has been suspended, ID.me detected suspicious activity associated and ...